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Everything posted by Marcos
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It seems to be a recently added malware that is probably downloaded from legitimate compromised websites. I assume the alert started popping up only after you visited certain website, not immediately after reinstalling Windows. This is also a good example of that ESET excels in detection of web-borne threats Is the threat detected even if you don't open any website in a browser? Couldn't it be that you were attempting to look up something on the "www.re.....ce.com" domain? (some letters were intentionally replaced by periods). Please create a SysInspector log as per the instructions here and submit it to ESET along with a link to this thread by following the instructions in this KB article.
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There is no version 4.5 except ESET File Security and ESET Mail Security. The latest v4 version for workstations is 4.2.71. As explained above, ESET does not recommend installing v4 as it contains bugs fixed in newer versions and does not provide as good protection as newer versions.
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V4.2.71 is the latest v4 available for home users. I'd strongly recommend using v6 which has better protection against new born malware than its predecessors. V7 is going to be available soon which will have protection capabilities improved even more.
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They are already detected with default settings. If you come across an undetected sample, please submit it to ESET as per the instructions here.
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NOD 32 seems to be causing freeze during boot
Marcos replied to cutting_edgetech's topic in ESET NOD32 Antivirus
Startup scans are essential as they can detect and clean new malware otherwise undetected by other protection modules. The question is whether disabling MBAM's real-time protection actually makes a difference or not. -
This happens if a router doesn't forward DNS requests produced by Parental control further to ESET's servers. A Wireshark log from replication of the issue would confirm my assumption. If you create one, upload it to a safe location and pm me the download link.
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Please refer to this list of servers that ESET products communicate with.
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NOD32 7.0.104.0 not updating automatically
Marcos replied to InexNV's topic in ESET Beta Products for Home Users
If you connect to the Internet via wi-fi or DSL, it may take more time until an Internet connection is established. Does v7 update automatically after an hour when the program attempts to update next time? -
NOD 32 seems to be causing freeze during boot
Marcos replied to cutting_edgetech's topic in ESET NOD32 Antivirus
Since you've mentioned having Malwarebytes installed, do you use the free or paid version? The driver used in the paid version is known to interfere with ESET under certain circumstances, I'd definitely try disabling MBAM's real-time protection to see if it makes a difference. If you have a dump ready, compress it, upload it to a safe location and pm me the download link. If necessary, I can provide you with access to our ftp server. -
Antivirus companies should detected actual threats, not just lab-borne made ones intended for studying or presenting one skills. If a threat makes it out of a lab, it definitely deserves to be detected so that users are protected against it. We've been seeing a lot of actual zero-day threats endangering users that were detected only by ESET and all other big vendors missed it (of course, some might have been detected and blocked by behavioral blockers but they are not used on mail servers or gateways so the overall protection is not 100% equal to what ESET provides). Since everything has been said and explained, we'll draw this thread to a close.
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Please post the exact error message you're getting when attempting to update.
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Huge number of files reported by Nod32 scan?
Marcos replied to RogerSC's topic in ESET NOD32 Antivirus
Each file in an archive is counted as an object. Maybe you could set a size limit for scanned objects or disable scanning archives if you want to run an on-demand scan on a regular basis. -
Malware was removed from the website and thus we unblocked it.
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EFS Terminal Server Exclusion - WildCard Syntax
Marcos replied to LocknetSSmith's topic in ESET Products for Windows Servers
I presume that excluding c:\users\*\ntuser.pol should do the trick.