mayaonline

hi, we have changed digital sign and it is now show certified but ESET is detecting it : here is the report : https://www.virustotal.com/en/file/6c0a016a66787396ac6c7479adb103503a179cce37e7026f3eedc8e454caa61d/analysis/1379882162/ now tell me what is the next Step ? ESET detection by name shows that they deliberately detected because our application is also a Antivirus product.

hi, we have changed digital sign and it is now show certified but ESET is detecting it : here is the report : https://www.virustotal.com/en/file/6c0a016a66787396ac6c7479adb103503a179cce37e7026f3eedc8e454caa61d/analysis/1379882162/ now tell me what is the next Step ? ESET detection by name shows that they deliberately detected because our application is also a Antivirus product.

ok. then why not you tell us how to remove PUA from eset. eSet told this is PUA and we tell you that it is not PUA. you can install it and check or tell us other solution. we are not ready to change inno setup and digicert digital sign vendor. you told us only two issue which is not valid. if you want digicert details then tell us we are ready to provide you.

you can tell us any practical thing which we can do. we are ready to do anything which is real required to change.

we are disagree, because in previous PUA due to inno setup and CA certificate but we are not agree for this. Pls help and solve, i think this is not issue to list our product as a PUA. if it is reaaly a PUA then why not other vendor list it ? this is purely ESET issue and nothing else.

dear sir, your wrote : Comments This installation was built with Inno Setup. Signature verification A certificate chain could not be built to a trusted root authority. Our Reply : (1) Why not we used Inno Setup ? we dont want to use other setup. (2) we are using Digicert certification for signing of our .exe and website of Digitcert is : hxxp://www.digicert.com "A certificate chain could not be built to a trusted root authority" ? Pls help and solve, i think this is not issue to list our product as a PUA. if it is reaaly a PUA then why not other vendor list it ?

we already sent so many email at samples@eset.com but no reply. if they reply then we dont use the forum. tell us any other way for removal ? other AV company like symantec give reply within 24 hour and Eset is never reply and this is reason for using forum. we have also contact AV-Test and Vb100 for testing our product but they need removal from eSet from virustotal.com pls understand and give us the solution.

we have try everything but no result. we are in touch at samples@eset.com from last 4 to 6 month but not getting any reply. we have posted 2 post for this and both are removed. we are Antivirus company and we want to send our product at vb100 for testing and vb100 told us that we have to remove this from Eset database. pls try to understand solve it and remove from your database.

our file is submitted at samples@eset.com so many times for false positive and requried removal from your database but no one help me. i have created two post and you are removing these posts. pls help us. here is virustotal report : https://www.virustotal.com/en/file/4f89f5a827138f00c4e94b383c071064b4b2b81a790f60c80aae900bc906f229/analysis/1379506360/ we need removal because we want to test our product with vb100. this file is antivirus setup file. pls help us.

Dear sir, We have not set any password. We are copyright owner of this file. Pls check and remove it from your database. It is false positive. Snipped: links removed. We are try to connect with you from last 6 month and you are not help us. We don’t know why. Is this service provided by eSET ? please help us. thanks sanjay garg