Jump to content

Error creating temporary file during update and error 2203 during uninstall


Recommended Posts

When I try to update my definitions it says "error creating temporary file". I have tried to clear the temp folders but with no luck.

 

When I try to uninstall ESS it comes up with an error code of 2203.

 

Any help here would be great.

 

Thanks.

Link to comment
Share on other sites

  • ESET Moderators

Hello,
 
It has been my experience that the "error creating temporary file" messages appear when the temporary file directories are incorrectly specified in the registry, or the directory is present but has a permissions problem that renders it inaccessible:
 
A few things to check:

  • Verify the %systemroot%\TEMP directory exists on the computer, and that the SYSTEM and Administrators groups have Full Control of it in the Security tab of the properties for the directory.
     
  • Verify the %userprofile%\AppData\Local\Temp directory exists on the computer, and that the the SYSTEM and Administrators groups and the currently-logged in user (i.e., the one %userprofile% belongs to) have Full Control of it in the Security tab of the properties for the directory.
     
  • Verify the %systemroot%\TEMP directory is listed as the path for the environment variable TEMP under the [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\Environment] registry key.
     
  • Verify the %userprofile%\AppData\Local\Temp directory is listed as the path for the environment variable TEMP under the [HKEY_CURRENT_USER\Environment] registry key.

If neither directory exists, recreate them.  If neither registry key exists (or points to a different location), create or edit them to point to the correctly locations on the C: drive.  A reboot will be necessary for the changes to take effect to the system.
 
If problems still occur after the reboot with updating, the file system on the drive may be corrupt.  Performing a Chkdsk operation usually fixes this.
 
As for the uninstallation error, this can occur if there is a permissions problems on the %userprofile%\AppData\Local\Temp directory.  Hopefully, steps #2 and #4 above will fix that, but if not, you can use the ESET Uninstall Tool to perform a manual uninstallation.  It can be downloaded from the following location:
 
ESET Knowledgebase Article #2289, "How do I manually uninstall my Windows ESET product?"

 

For what it is worth, I usually see these kinds of errors when someone either (1) installs a SSD and changes the temporary file directories incorrectly in an attempt to move them off of the SSD; or (2) runs some kind of "performance/cleaning/optimization" program that deletes a bunch of registry keys, directories or files in an attempt speed up the system, but ends up damaging it, instead.

 

Regards,

 

Aryeh Goretsky

 

Link to comment
Share on other sites

  • Administrators

A Process Monitor log from the moment you attempt to update ESET might shed more light. If you manage to create one, compress it, upload it to a safe location and pm me the download link. I'll check it out then.

Link to comment
Share on other sites

Maybe you had ownership changed and you couldnt apply permissions to the directories ?

I wouldnt do a fresh install unless you have no data at all and just apps.

 

When you say none works, can you elaborate ?

Thanks

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...