santoso 7 Posted April 3 Share Posted April 3 (edited) Hello, We have 2 different license, 1 for Eset Protect Entry and other for Eset Protect Enterprise. For now using Eset Protect on-prem What if we move to Eset Protect Cloud. Is it can manage with single console or we will have 2 console for each license? Thank you, Edited April 3 by santoso Quote Link to comment Share on other sites More sharing options...
ESET Staff emilota 7 Posted April 4 ESET Staff Share Posted April 4 Hi @santoso, Both licenses can be used for ESET PROTECT (cloud) activation. If you use also ESET PROTECT on-prem, you will have two separated consoles until you migrate on-prem to cloud. For more info, follow this guideline (scenario 2.). Greetings. santoso 1 Quote Link to comment Share on other sites More sharing options...
Pau 0 Posted April 25 Share Posted April 25 Good morning! I just transferred a license to my account, as described in https://help.eset.com/eba/en-US/move_license_another_eba_account.html. Now I have two licenses... I already see the two licenses in my EBA account and the devices as well. But I can't see them in my Protect Cloud account. How can I do it, to be able to manage them? Quote Link to comment Share on other sites More sharing options...
ESET Staff emilota 7 Posted May 7 ESET Staff Share Posted May 7 If you followed the migration guideline, you should see your devices as well as licenses in PROTECT cloud console. If not, raise a support ticket. Pau 1 Quote Link to comment Share on other sites More sharing options...
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