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santoso

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  1. Hello, When lisence expired, what will happen to endpoint Is it still protect the computer from viruses? is feature like device control and web control still running? Thank you,
  2. Thank you. i install it, but Eset still detect. yes, at first i think it's because extention. then i remove all extention, reset settings but still.
  3. Hello, Everytime i open Edge, there is always detection JS/Chromex.Agent.BB trojan Here the log Time;Scanner;Object type;Object;Detection;Action;User;Information;Hash;First seen here 31/03/2021 16.13.45;HTTP filter;file;hxxp://msedgeextensions.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/ec8e6675-6ab7-4c6a-ba5a-a4d7aa5092e9?P1=1617718235&P2=404&P3=2&P4=BV6AskZngUBws3JtBxi8QFFY+K48cNGp+SWP9VxHGm495tIqIikMtaMZ8+pvCLkjp6Zn8UHya71mG0ZVUN7wmg==;JS/Chromex.Agent.BB trojan;connection terminated;HAW\ad;Event occurred during an attempt to access the web by
  4. Hello, We want to exclude folder from Eset scanning from policy, acording to this help "Advanced setup (F5) > Detection engine > Exclusions > Detection exclusions > Edit." But, there is no Detection Exclusions menu. I search but cannot find it. Use ESET PROTECT (Server), Version 8.0 (8.0.2216.0) Anyone khow where is it? In endpoint, we can find it easily Thank you,
  5. Hello, Download from this link https://download.eset.com/com/eset/apps/business/era/migrator/latest/win32.zip
  6. Verify these patch already installed KB4474419 KB4490628
  7. Hello, I've tried micro update in EES version 8 but it didn't update Thank you,
  8. Hello, Anyone know how to change webconsole url from https://10.10.10.100/era/webconsole to just type https://10.10.10.100/ then redirect to https://10.10.10.100/webconsole Thank you,
  9. Thank you Marcos for mail box counting information User said they have 2000 mailbox but, because pandemi they only will buy 700 seat. I read this and found https://support.eset.com/en/kb3110-licensed-number-of-mailboxes-exceeded-for-eset-mail-security-for-ibm-domino-server "If after 42 days additional licenses have not been entered to cover the unprotected mailboxes, your Protection status will change to RED. You will receive a notification that your protection has been disabled. If you receive the notification shown below, immediately contact your sales representative to purcha
  10. Hello, What happen when we have 2000 mailbox, but only purchase ESET Mail Security for 700 seat? Will it scan all 2000 mailbox? Thank you,
  11. Hello, We have problem with web console doesn't not load completely with this error Run on esmc 7.2 centos 7. And here the log We tune apache tomcat according this tutorial https://help.eset.com/esmc_install/72/en-US/installation_deployment_scenarios.html Thank you,
  12. Hello, We have problem with eraserver service. Today eraserver.service cannot start Run on esmc 7.2 centos 7. Try to manual start, but failed with this error. Please help Thank You,
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