Yesterday we upgrade era to latest esmc, server upgrade run smoothly
Then we want to upgrade agent 6.x and andpoint to our 1000 and more clients
First, we try software install. It failed and say try manual instalation, we dont want manual installaiton.
Then we try Run Command task, the task is run but agent still not upgrade, try the task to other machine and get same result
We found out in event viewer that problem Error 1921 'Service ESET Remote Administrator Agent' (EraAgentSvc) could not stopped. Verify that you have sufficient priviledges to stop system services.
Computer login with local administrator account, and era agent doesn't have password
How to fix this, please help