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santoso

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  1. Verify these patch already installed KB4474419 KB4490628
  2. Hello, I've tried micro update in EES version 8 but it didn't update Thank you,
  3. Hello, Anyone know how to change webconsole url from https://10.10.10.100/era/webconsole to just type https://10.10.10.100/ then redirect to https://10.10.10.100/webconsole Thank you,
  4. Thank you Marcos for mail box counting information User said they have 2000 mailbox but, because pandemi they only will buy 700 seat. I read this and found https://support.eset.com/en/kb3110-licensed-number-of-mailboxes-exceeded-for-eset-mail-security-for-ibm-domino-server "If after 42 days additional licenses have not been entered to cover the unprotected mailboxes, your Protection status will change to RED. You will receive a notification that your protection has been disabled. If you receive the notification shown below, immediately contact your sales representative to purcha
  5. Hello, What happen when we have 2000 mailbox, but only purchase ESET Mail Security for 700 seat? Will it scan all 2000 mailbox? Thank you,
  6. Hello, We have problem with web console doesn't not load completely with this error Run on esmc 7.2 centos 7. And here the log We tune apache tomcat according this tutorial https://help.eset.com/esmc_install/72/en-US/installation_deployment_scenarios.html Thank you,
  7. Hello, We have problem with eraserver service. Today eraserver.service cannot start Run on esmc 7.2 centos 7. Try to manual start, but failed with this error. Please help Thank You,
  8. usually java problem. https://support.eset.com/en/kb6752-apache-tomcat-is-not-running-service-could-not-starthow-do-i-fix-this-problem-esmc-7x
  9. Thank you for help Marcos We want to know what kind web that user access, after that we will block it and turn off allowed policy Regards,
  10. Hello, Is there any setting so we can see web control log in client detail we have policy and can see log from report Thank you,
  11. Hello, Is there any setting in esmc so our esmc agent only report last connected and for apply policy we won't agent send threat, firewall or any logs to esmc Thank you,
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