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Everything posted by santoso

  1. We use this command to backup and restore database, no need to repair esmc https://help.eset.com/era_install/65/en-US/db_backup.html
  2. We will try this. all i know, it will download the installer from Eset server Installer will cache in http proxy? so other client will download installer from http proxy Or all client need to connect to internet and download installer one by one
  3. Thanks Marcos, For clarify, the error came when we try upgrade agent from 6.5 to 7.1 Endpoint upgrade run perfectly with run command task. Thank you,
  4. Hello, Yesterday we upgrade era to latest esmc, server upgrade run smoothly Then we want to upgrade agent 6.x and andpoint to our 1000 and more clients First, we try software install. It failed and say try manual instalation, we dont want manual installaiton. Then we try Run Command task, the task is run but agent still not upgrade, try the task to other machine and get same result We found out in event viewer that problem Error 1921 'Service ESET Remote Administrator Agent' (EraAgentSvc) could not stopped. Verify that you have sufficient priviledges to stop system services. Computer login with local administrator account, and era agent doesn't have password How to fix this, please help Thank you,
  5. Hello, I will check about "same hardware fingerprint" All of them connecting with recent date Thank You,
  6. Hello, We have one lisence, and see multiple product in EBA with several clients, what it's mean? Thank you,
  7. how different scan with amsi enable or disable is eset cannot detect windows script attact when amsi disable?
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