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Overused license not blocked !


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Hello all. Look at what we find !  License usage 342/5 ? !!!

Why ESET did not have a plan to block overused license in such these scales !?

By this ESET Licensing policy, no one will buy ESET license from us , Do not be so kind ESET 🤪

Public ID is attached for ESET Moderators.

 

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  • ESET Staff

Hello. In case you are the owner of the license, what you can do is to add your license to ESET Business Account (if it was added already, just login) and force the deactivation of all the seats, that you feel should not be using the license. 

You can also contact ESET seller (partner who sold you the license) and request license credentials. Such over usage is not standard, and might indicate a leaked license. There are certain prevention mechanisms in place (depending on how long it is in such state). 

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9 hours ago, MichalJ said:

Hello. In case you are the owner of the license, what you can do is to add your license to ESET Business Account (if it was added already, just login) and force the deactivation of all the seats, that you feel should not be using the license. 

You can also contact ESET seller (partner who sold you the license) and request license credentials. Such over usage is not standard, and might indicate a leaked license. There are certain prevention mechanisms in place (depending on how long it is in such state). 

Thank you dear@MichalJ ,

I am a ESET Reseller in Middle East. one of our customers did not renew their genuine license and after investigation find that some fake company sell this license to them with very cheaper price.

First we ask you to block this license and then want to know why that certain prevention mechanisms does not work in such these cases ?! they were using this license about 1 month !  Customers said " Why we must to pay ESET while fake and licked license will work probably with very low price ! " 

 

ESET must correct block license mechanisms to protect it's partners and to respect genuine customers. We love ESET and do not want to be abused by fake resellers.

 

 

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25 minutes ago, emilota said:

Hello @RedDragon,

did you address your issue to your local ESET partner?

Yes But our distributor is not very OK and active. We send them but no Answer was received . is there any email address that we can report abused cases ?

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