RedDragon 0 Posted September 2, 2022 Share Posted September 2, 2022 Hello all. Look at what we find ! License usage 342/5 ? !!! Why ESET did not have a plan to block overused license in such these scales !? By this ESET Licensing policy, no one will buy ESET license from us , Do not be so kind ESET 🤪 Public ID is attached for ESET Moderators.  Public ID.zip Link to comment Share on other sites More sharing options...
RedDragon 0 Posted September 7, 2022 Author Share Posted September 7, 2022 Any updates ? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted September 8, 2022 ESET Staff Share Posted September 8, 2022 Hello. In case you are the owner of the license, what you can do is to add your license to ESET Business Account (if it was added already, just login) and force the deactivation of all the seats, that you feel should not be using the license. You can also contact ESET seller (partner who sold you the license) and request license credentials. Such over usage is not standard, and might indicate a leaked license. There are certain prevention mechanisms in place (depending on how long it is in such state). Link to comment Share on other sites More sharing options...
RedDragon 0 Posted September 8, 2022 Author Share Posted September 8, 2022 9 hours ago, MichalJ said: Hello. In case you are the owner of the license, what you can do is to add your license to ESET Business Account (if it was added already, just login) and force the deactivation of all the seats, that you feel should not be using the license. You can also contact ESET seller (partner who sold you the license) and request license credentials. Such over usage is not standard, and might indicate a leaked license. There are certain prevention mechanisms in place (depending on how long it is in such state). Thank you dear@MichalJ , I am a ESET Reseller in Middle East. one of our customers did not renew their genuine license and after investigation find that some fake company sell this license to them with very cheaper price. First we ask you to block this license and then want to know why that certain prevention mechanisms does not work in such these cases ?! they were using this license about 1 month ! Customers said " Why we must to pay ESET while fake and licked license will work probably with very low price ! "  ESET must correct block license mechanisms to protect it's partners and to respect genuine customers. We love ESET and do not want to be abused by fake resellers.   Link to comment Share on other sites More sharing options...
RedDragon 0 Posted September 14, 2022 Author Share Posted September 14, 2022 Dear @Marcos , These kind of licenses are still works ! and our customers are laughing at us. Is there any email address that we can report these abuses ? Link to comment Share on other sites More sharing options...
ESET Staff emilota 6 Posted September 19, 2022 ESET Staff Share Posted September 19, 2022 (edited) Hello @RedDragon, did you address your issue to your local ESET partner? Edited September 19, 2022 by emilota Link to comment Share on other sites More sharing options...
RedDragon 0 Posted September 19, 2022 Author Share Posted September 19, 2022 25 minutes ago, emilota said: Hello @RedDragon, did you address your issue to your local ESET partner? Yes But our distributor is not very OK and active. We send them but no Answer was received . is there any email address that we can report abused cases ? Link to comment Share on other sites More sharing options...
ESET Staff emilota 6 Posted September 22, 2022 ESET Staff Share Posted September 22, 2022 @RedDragon, sure, please report your issue to ESET Customer Care. Link to comment Share on other sites More sharing options...
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