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ESET Remote Administrator AUTHORIZATION FAILED


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ESET Remote Administrator Ver 5.3.39.0

Tool -> Server Option -> Update

Update Status AUTHORIZATION FAILED

Is it not possible to update due to end of support?

January 2022 was able to be updated successfully.

Windows Event Log code: 4, aditional code 0x2001, aditional description AUTHORIZATION_FAILED_

Edited by Help Desk San
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  • ESET Staff

Hello, yes. ESET Remote Administrator V5, and Endpoint Security / Antivirus V5 has reached their EOL, and also "cut-off" period, meaning the update servers for those legacy applications were disabled. 

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On 2/1/2022 at 6:07 PM, MichalJ said:

Hello, yes. ESET Remote Administrator V5, and Endpoint Security / Antivirus V5 has reached their EOL, and also "cut-off" period, meaning the update servers for those legacy applications were disabled. 

MichalJ, Thanks for the reply.

Can I update my virus definitions?

Virus DATABASE:24713 (20220201)
 ↑ I'm updating it.

220201-1.jpg

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  • 2 weeks later...
  • Most Valued Members

Hi Help Desk San,

It looks like you'll need to upgrade to the latest (at least V7) in order to get updates.

Edmund

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