Help Desk San 1 Posted February 1, 2022 Share Posted February 1, 2022 (edited) ESET Remote Administrator Ver 5.3.39.0 Tool -> Server Option -> Update Update Status AUTHORIZATION FAILED Is it not possible to update due to end of support? January 2022 was able to be updated successfully.Windows Event Log code: 4, aditional code 0x2001, aditional description AUTHORIZATION_FAILED_ Edited February 1, 2022 by Help Desk San Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted February 1, 2022 ESET Staff Share Posted February 1, 2022 Hello, yes. ESET Remote Administrator V5, and Endpoint Security / Antivirus V5 has reached their EOL, and also "cut-off" period, meaning the update servers for those legacy applications were disabled. Link to comment Share on other sites More sharing options...
Help Desk San 1 Posted February 2, 2022 Author Share Posted February 2, 2022 On 2/1/2022 at 6:07 PM, MichalJ said: Hello, yes. ESET Remote Administrator V5, and Endpoint Security / Antivirus V5 has reached their EOL, and also "cut-off" period, meaning the update servers for those legacy applications were disabled. MichalJ, Thanks for the reply. Can I update my virus definitions? Virus DATABASE:24713 (20220201) ↑ I'm updating it. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted February 11, 2022 Most Valued Members Share Posted February 11, 2022 Hi Help Desk San, It looks like you'll need to upgrade to the latest (at least V7) in order to get updates. Edmund Link to comment Share on other sites More sharing options...
Help Desk San 1 Posted February 15, 2022 Author Share Posted February 15, 2022 Hi ewong san Thank you for the information. This server cannot be upgraded due to circumstances. I have no choice but to build another server in parallel. Link to comment Share on other sites More sharing options...
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