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ewong

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ewong last won the day on December 13 2018

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  1. Fwiw, GPO is the best way to install the Agent in a Domain controlled network. That said, if possible, go to one of those systems that agent can't seem to be installing on and take a gander at c:\programdata\eset. Does it exist? If it exists, locate the log and post snippets of it (obviously redacting information that is private). If it doesn't exist, then take a look at the Event Viewer and locate any errors in the (I think) Application log.
  2. What you can do according to [1] is change Spiceworks to use a different port and then reinstall ESMC, and ensure that Tomcat (et. al) are actually installed properly. PS: I don't use Spiceworks so if this isn't the same spiceworks, my apologies. [1] - https://community.spiceworks.com/support/desktop/troubleshooting/changing-sw-port
  3. I've played around with the filter list and I'm still not getting it. If someone with experience with this part of the console can clarify it. I have added a bunch of ips to the ipv4 list[via the "Edit IPv4 list" Since I don't want them to be detected, I select the blacklist radio button [since as the description says: "By enabling filter, only computers whose IP addresses are part of the whitelist in the IPv4 filter list will be detected, or only those that are not part of the blacklist." I apply the policy to the server that has the RDS installed. I waited for about an ho
  4. Actually, never mind. I found it in EraServerApplicationData\Data\Localization. I assumed Windows search went through all the subdirs. I didn't realize it skipped Data\ as it required UAC prompting. And yes, I believe that file is circa the previous version as the date on the file is two months ago.
  5. Yup. That's the notice I'm getting. Thanks for the info.
  6. I've searched in the ProgramData\ESET\RemoteAdministrator directory (sub-dirs incl) and can't find this langdata.dat file. In fact, I even searched in ProgramData\ESET. Is this fixable without having to reinstall ESMC? Thanks! Edmund
  7. Using ESMC v7.2.1266.0, webconsole @ (7.2.221.0). I clicked on the Reports->Automation->Client tasks summary - completed in last 7 days, and after it generated a pie chart, hovering over the chart gave me the attached image. What is this resource missing? When I upgraded ESMC, did I miss something? I admit, this is the first time I've checked on this report so I don't know if this is something that's supposed to happen. Can someone clarify if this is indeed something that's bugged up on my setup? Thanks Edmund
  8. Hi, This is rather a nit though. I just went to www.virusradar.com and was looking at all the different percentages when I mouse overed Greenland. I was somewhat surprised to see it being labeled as Denmark. I've used SeaMonkey and Firefox and the mouse over still shows Denmark. Is anyone seeing this? Edmund
  9. A minor note, I also had something similar though it was because the Tomcat service wasn't set to run automatically[ though, tbh, don't remember the Tomcat service setting and I'm not sure if it was set to Automatic run in the first place]. Starting the service again allowed ESMC to run. [this was after the upgrade to the latest ESMC v7.2]
  10. if you're planning to upgrade the agents on the Windows clients, it isn't the ESMC Component task. It's the normal "Module Update" task that you should select.
  11. I'm using ESMC 7.2.1266.0 with web console @ 7.2.221.0. In the status Overview, it says I need to set up a backup user. IIRC, all I had to do in the past was create a new native user. But even after creating two native users, I'm still seeing that orange warning. I've looked in the main User screen and also in the individual user profiles; but, I can't see that option that sets that particular user as the backup user. I've looked at the Administrator and noticed it was in the "Administrator Group"; but I've looked at the Users list and the Group list and I don't see the "Administr
  12. Funny thing. I was just trying to figure this out. I have put all the Rogue IPs into a static group. The confusion that I'm having is how to set the filter. If I have a static group which contains rogue ips ( that aren't really rogue), how do I set the filter such that the they are ignored and aren't displayed in the list of computers when I select "All Subgroups"? Do I need to actually copy all those IPs to the filter list of the Policy? Thanks
  13. never mind.. Sorry for the noise. [1] answered my question. [1] -
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