NoMayo 1 Posted February 10, 2020 Share Posted February 10, 2020 We're using ESET Endpoint Security 5.x and we're seeing numerous installs where the ESET is no longer functioning correctly. When opening the GUI most options are missing and the banner shows as Smart Security. Is this part of the banner item at the top of the page or is there something else going on? I have no way to detect what is working and what is not working in the field as I'm unable to identify the product change in the console. Everything still displays as Endpoint Security. Upgrading is not an option for our environment. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted February 10, 2020 ESET Staff Share Posted February 10, 2020 Hello @NoMayo, yes your case is related to the problem posted on the forum (issue with expired certificate). Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 10, 2020 Administrators Share Posted February 10, 2020 This issue is being discussed here: https://forum.eset.com/topic/22485-endpoint-security-anti-phishing-non-functional/ and we also post there latest updates on development. We are preparing a tool to fix troublesome clients as well as an automatic module update (tomorrow) that will automatically patch clients who have affected versions but have not restarted machines yet. For latest news you can also check the alert on this forum: https://forum.eset.com/announcement/5-endpoint-50-65-and-eset-server-products-65-non-functional-as-of-feb-8/ or the KB https://support.eset.com/en/alert7396-legacy-products-startup-issue. Please continue discussion in the existing topic. To keep discussion at one place, we'll draw this topic to a close. Link to comment Share on other sites More sharing options...
Recommended Posts