Mehdi Adibi 0 Posted October 28, 2019 Share Posted October 28, 2019 I use Microsoft Exchange 2013 for mail server. My edge server have "ESET mail security for microsoft exchange server" eset product. On "TOOLS ---> Protection Statistics ---> mail server antispam protection" I have 53% Not scanned email. I think that is unusual. Please help me that is usual or hazardous???!!! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 28, 2019 Administrators Share Posted October 28, 2019 Has this happened just recently? Asking cause the statistics are counted since 9/11/2018. Please provide logs from ESET Log Collector so that we can check your EMSX configuration and possible exceptions. Link to comment Share on other sites More sharing options...
Hpoonis 7 Posted October 28, 2019 Share Posted October 28, 2019 You are NOT concerned about the 20,000+ spam messages? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 28, 2019 Administrators Share Posted October 28, 2019 Typically the Not scanned category includes internal messages and messages coming from authenticated SMTP sessions which are not scanned by default. We consider it pretty normal. Peter Randziak 1 Link to comment Share on other sites More sharing options...
Mehdi Adibi 0 Posted October 29, 2019 Author Share Posted October 29, 2019 On 10/28/2019 at 3:50 PM, Marcos said: Has this happened just recently? Asking cause the statistics are counted since 9/11/2018. Please provide logs from ESET Log Collector so that we can check your EMSX configuration and possible exceptions. Where is the "ESET Log Collector"? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 29, 2019 Administrators Share Posted October 29, 2019 Please raise a support ticket and provide logs from ELC created as per the instructions at How do I use ESET Log Collector? Link to comment Share on other sites More sharing options...
Mehdi Adibi 0 Posted November 13, 2019 Author Share Posted November 13, 2019 (edited) On 10/28/2019 at 3:51 PM, Hpoonis said: You are NOT concerned about the 20,000+ spam messages? When ESET detect and countermeasure against them, Why we must concern about SPAM? Edited November 13, 2019 by Mehdi Adibi Link to comment Share on other sites More sharing options...
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