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  1. Not usually a good idea to give out your account details. If the ESET folk feel it is necessary then they will ask for it. However, they would know (most) of the details of your account, etc anyway.
  2. Would installing an ad blocker free up the URL? If not then applying an exception to the URL would seem the logical choice.
  3. If you have a valid licence, why do you not just create a trouble ticket?
  4. I had a power outage at home and when power was restored my bios clock had reset. The date difference causes Smart Security, etc to flag all websites, certificates, etc as invalid. It took me some clicks to realise it was the clock that was the problem. However, now a few sites do not show images or comments, etc as I had blocked a few things which looked suspicious and ESET declared were invalid/unknown certificates but were not. It would be a good idea to clearly indicate that the clock may be the problem (time synchronisation). This surely cannot be a problem to achieve if the ESET software can figure out that a datestamp for a certificate may be out of synch. As an aside, how do I now fix the blocked links I previously clicked?