mneil 0 Posted October 18, 2013 Posted October 18, 2013 I found this thread hxxp://www.wilderssecurity.com/showthread.php?t=343237&goto=nextoldest which looks like it's shutdown. I'm experiencing this exact issue. I bought my Windows 8 computer 10 months ago and after loading everything on it I noticed it would take up to 10 minutes to shut down. I thought it was because of the super slow HDD it had in it. But, just this afternoon I installed a new SSD. Fresh Windows 8 install with nothing but Nod32 installed and my shutdown times went from 4-5 seconds to several minutes. Needless to say I was very disappointed. So I googled it and couldn't find an answer except on that forum link above. I disabled HIPS and real-time protection and it resolved the issue. But, that's rendering Nod32 practically useless. I just renewed my license for 2 years no knowing that Nod32 was the culprit. Hopefully there is something else I can try? I have already updated all of my drivers; which was another suggestion on that post. Please help!
TGW 15 Posted October 18, 2013 Posted October 18, 2013 Let's try to narrow it a little bit more, enable real-time protection and keep HIPS disabled, then try to shut down, if you experience a slow shutdown, enable HIPS then restart the computer, and once you're logged in again, disable real-time protection and try to shutdown, and post back your findings. This and what Marcos suggested in the Wilders thread you linked to isn't intended as a permanent solution, but rather an attempt to diagnose the issue.
Administrators Marcos 5,453 Posted October 18, 2013 Administrators Posted October 18, 2013 Do you have ESET NOD32 Antivirus 7.0.302 installed?
mneil 0 Posted October 18, 2013 Author Posted October 18, 2013 7.0.302 is installed. Also, I did try disabling one, and then the other, independently. If either one is running it slows the shutdown process significantly. Only when I disable both does the shutdown issue resolve itself.
mneil 0 Posted October 18, 2013 Author Posted October 18, 2013 After replying this this morning I updated to Windows 8.1 just to see if that would resolve anything. And, it seems that it did. I've shutdown, then turned on, the computer a dozen times just testing to see how quickly it shuts down. The shutdown is still longer than without Nod32 but it's now down to a pretty acceptable 15 seconds. Just in case anyone else stumbles on this the issue did not effect restart speeds. I will mark this as resolved a little later if this continues to work.
Administrators Marcos 5,453 Posted October 18, 2013 Administrators Posted October 18, 2013 Just to make sure, a computer restart is required for HIPS to get disabled which I assume you did.
Super_Spartan 56 Posted October 18, 2013 Posted October 18, 2013 (edited) Me too, and my computer feels sluggish This is a clean Windows 8.1 Final x64 installation BTW this is very weird the Beta never had these slowdowns Edited October 18, 2013 by Tweak Arena
mneil 0 Posted October 18, 2013 Author Posted October 18, 2013 My issue with the slow shutdown actually went away after updating to 8.1 this morning. And yes, I was aware of the restart to disable HIPS. I went through the shutdown/turn on process well over a dozen times trying different settings with Nod32 and testing each several times just to be sure.
conan 0 Posted December 19, 2013 Posted December 19, 2013 After suffering for the last 2 to 3 months with longer and longer slowdowns with my current version of EIS7, I finally got around to looking up an answer on the web. After reading the above info, I also shut down HIPS and rebooted 2x. After doing so, my long shut down time (sometimes up to 5 minutes) has gone away and I am back to the normal 15 seconds or so. I had my HIPS in the interactive mode, and have not tried it in the auto mode to see if the long shutdown continued.
SweX 871 Posted December 19, 2013 Posted December 19, 2013 (edited) It's worth a try to set the HIPS in the default mode to see if it comes back or not. Edited December 19, 2013 by SweX
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