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Found 25 results

  1. Hi guys, I have ESET ERA 6.5. I was reinstall ESET Endpoint Antivirus 5 to Endpoint Security 6.5. Process reinstall was ok, but in status on host I have this error: Host Intrusion Prevention System (HIPS) is disabled Firewall rule is set to enable and is applicated. How I can resolve this issue? Thank you
  2. I'm trying to run a scanning software "document capture pro" on my epson w-4630 with the older versions of eset it worked fine as I gave the scanning software all the rights to run in HIPS Now with the newer version it does not work anymore. The software cannot communicate with the printer anymore. It's blocked like a malware. I tried the eset learning set up with no success. Interesting it works from the printer side, one can save the document on the pc, which does not make sense at all. Anyone any idea how to approach this problem. For me the scanning is quite important as I scan many t
  3. I receive this message from time to time :- "Communication with driver HPS failed is inactive". Could you please help in solving this problem?. Thank you.
  4. Hello, I upgraded to ESET 9.x a couple of months ago. I immediately found that the new interface presents some serious usability issues, but I waited patiently for following updates to fiss this mess. Unfortunately, in recent Software updates, nothing changed on this front, so I decided to create a user account for this forum to ask whether it is planned to fix at least the most annoying issues, or if this is the "new course" ESET is willing to pursue, in which case I will decide on my next renewal accordingly. The issues - mainly tied just to (very poor) UI design - are the following
  5. hi can eset 10 block Ransomware and Recent Variants mbr with the hips ? in short there is a better hips in v10 that can avoid mbr inflected ? and is there another program to use with eset to block Ransomware and Recent Variants
  6. Hello. I'm new to the forum and also to using an ESET product. Please be gentle... Also, apologies if this has been discussed elsewhere before. I attempted to search and only found one thread from 2014 (Smart Security Version 7) and it wasn't quite the same problem. I am using ESET Smart Security 9.0.377.0. My computer specs are in the attached dxdiag.txt file. Problem: With HIPS activated, I launch Google Chrome, no chrome window pops up, but Windows Error Reporting comes up asking to send information to Microsoft while Google Chrome alerts that it has crashed. Both windows eventuall
  7. Hi, upgraded to eSet SS 9 however on restarting Chrome error messages started appearing saying the extension had crashed. Chrome would open but none of the tabs would display anything. Turned off HIPS and restarted and everything was fine.
  8. Im afraid of have a virus and i purchase NOD32. Finishing the installation several problems show off
  9. Dear Support, I am facing issues with cisco ISE client configuration ,with ESET endpoint security 6.3 with HIPS and firewall enabled cisco ISE is not able to identify it as a valid antivirus software and doesnt allow the network access as per the rules. Please advise if there is any particular documentation about this integration. shaik
  10. Hello all, I am posting in these forums because for years I have been using ESS security software, since my XP Machine and the days when it was called NOD32. I loved it and never had any problems with any version of ESS up until now v9. All the previous versions worked flawlessly on my computers. Now here is the thing. I waited and waited and finally updated my system to Windows 10 TH2 OS Build 10586.71 in November. Now this is a clean install. I realize I did a stupid thing by removing ESS v9 before making this post so I could be able to send some logs but the freezing was driving
  11. I have ESET Antivirus 7 on MY HOME PC Win 8.1 I have problem updating the Antivirus to version 8, it almost came to 99% and then is a error. I have the same problem with the Virus Definitions, I then disabled HIPS and try like 3 times turning off HTTP Proxy on the update settings and I could update the definitions. With HIPS turne on I still have problems with any browser downloading anything, cclener, try NVIDIA drivers, almost all downloads stucks at 99% or the download is interrupted, these all happens with any browser, I tried uninstalling ESET Antivirus like 4 times, tried with ESET SMART
  12. Hi, I've seen that Kaspersky has a protection module to tell you if your webcam is been used. This would be a great feature to add to Eset, because some people like me get a bit paranoid if my webcam is on. Can you please consider this suggestion. Thank You
  13. Hi, We use a windows based softphone called 3CX Phone for Windows at the office. I've recently changed malware protection on a Windows 8.1 laptop to Eset Smart Security V8. Since doing so the 3CX Phone program can no longer communicate with the 3CX phone system. To date I have tried the following: 1. Added the program's folder to the Realtime scanning exclusion list 2. Turned off/disabled every single Eset module in its Setup section. This had no effect, even after a reboot. 3. Uninstalled Eset. After doing so and performing a reboot the 3CX Phone program worked fine. I reinstalled E
  14. After the recent manual ESET v8 update, I started getting a HiPS driver failed pop up error notification. I've searched the ESET Forum and though there's a few things that came up with similar issues a couple of years ago, nothing recent or relevant to my exact recent issue or the actual fix. The usually responses were to just reboot the OS, but that did nothing for me and the problem was still persisted. Trying to disable the HiPS in the ESET SS Advance setup, then reboot with it whilst HiPS is disabled and re-enable after a reboot did not work either. Image can also be seen in full
  15. Hi, guys, I got some notices on HIPS when my windows 7 ultimate startup. It looks like ESS HIPS block some processes, the HIPS is set as smart mode. logs: 2015/2/26 21:44:08 C:\Windows\System32\svchost.exe Get access to another application D:\Program Files\ESET\ESET Smart Security\ekrn.exe some access blocked Self-Defense: Protect ekrn and egui processes Terminate/suspend another application,Modify state of another application 2015/2/26 21:44:06 C:\Windows\System32\svchost.exe Get access to another application D:\Program Files\ESET\ESET Smart Security\egui.exe
  16. I am using ESS 7.0.302.26 on a Windows 7 machine. I've just noticed the HIPS log file has grown to almost 7GB and growing. Yes, the "Log all blocked operations" option was set. If I try to display the HIPS log, ESS has a long think about it, and then displays nothing. I can't find any option to delete or reset this file, and the "Optimize (log files) now" process doesn't achieve anything in this regard. In hindsight, probably having the log all block operations selected permanently has led to this situation, but I prefer to be able to check the details of protection operations.
  17. Hello, I have tried all I know to do before seeking help. My HIPS log contains the following: 8/12/2014 9:55:34 PM C:\Windows\System32\services.exe Modify startup settings HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\TrustedInstaller\Start allowed Automatic mode 8/12/2014 10:03:36 PM C:\Windows\System32\services.exe Modify startup settings HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\efavdrv\Start allowed Automatic mode 8/12/2014 10:40:08 PM C:\Windows\System32\services.exe Modify startup settings HKEY_LOCAL_MACHINE\SYSTEM
  18. Few month ago when I was last using HIPS in interactive mode I usually got a prompt when application was run for first time. If I used Learning mode appropriate rule was created automatically. Now things got changed. If Explorer.exe runs an application I get no prompt. No rule is created in Learning mode also. If I run new application from let's say Total Commander I get prompt and also rule is created if in Learning mode. So my question is this: is this normal way how HIPS works now? Why is explorer.exe exempt from being monitored when executing other applications? If non-detected virus ex
  19. Hi Team, After several days (weeks?) of testing "ESET HIPS against CryptoLocker" I can confirm that I sure would recommend it, at least regarding the part that it does not interfere with legitimate applications. This is the resulting page when "something" (an .EXE) tries to execute itself from %AppData%: (see attached image 01) So, HIPS will ask customer for action, and also an "automatic" exception rule can be added from within alert window (as this example for some Java's module): (see attached image 02) The original rule (named "CryptoLocker"
  20. First I wish Happy New Year to all of you! I have a problem with multiplication of default HIPS rule. I have set ESS HIPS to Learning mode. The rules that are created I manually sort and combine into my own rules (first three rules on attached picture). Over the time when I created necessary rules, default rule named "Allow registry access and driver loading required for successful boot" started to duplicate. First there was only one rule, then three, now I have four already. I checked all four of them and they are EXACTLY THE SAME. So now to my question: how can I remove redundant de
  21. I found this thread hxxp://www.wilderssecurity.com/showthread.php?t=343237&goto=nextoldest which looks like it's shutdown. I'm experiencing this exact issue. I bought my Windows 8 computer 10 months ago and after loading everything on it I noticed it would take up to 10 minutes to shut down. I thought it was because of the super slow HDD it had in it. But, just this afternoon I installed a new SSD. Fresh Windows 8 install with nothing but Nod32 installed and my shutdown times went from 4-5 seconds to several minutes. Needless to say I was very disappointed. So I googled it and couldn't
  22. I'm having some issues with the HIPS component of NOD32 (both v6 & v7): when enabled, it keeps a disk cloning application I use for backup from completing successfully and causes MS Office 2013 applications (in particular Outlook, OneNote, Word) to repeatedly crash, numerous times a day. I know these problems are caused by HIPS, as when it is disabled the cloning application completes successfully and the MS Office apps don't crash. I did create a HIPS rule to allow the cloning app to conduct all operations, and it does complete successfully with this rule, but the HIPS logs show "some ac
  23. This past week I upgraded two Win7 Ultimate x64 systems from NOD32 Antivirus from 6.0.316 to 7.0.302. On both systems, I uninstalled 6.0 first (via add/remove programs). And on both systems, version 7 installed fine ... no issues. However, I have two questions: 1) On both systems, prior to upgrading under version 6, the Real-time file system protection module had been at version 1009 (I believe with a March 2013 date). Now, on version 7 the version for the module is 1006 (dated September 2011) on both systems. All the other modules are from 2013. What version should the real-time modul
  24. With HIPS activated , Stardock's Windowblinds program fails to load correctly, leaving the program useless. Apparently others know of this issue and think it is a DLL that is causing the problem . I have just submitted a ticket to Stardock , but was curious if anyone else had this issue. If you disable HIPS , Windowblinds loads correctly. If I knew which DLL was the issue , I would try creating a rule in HIPS to ignore it , but no information is being logged by HIPS even saying it is blocking it ( I enabled full logging in HIPS ).
  25. Hello, I don't know how to upload a compressed file here.So I use G-drive instead.The file is password "virus" protected. hXXps://docs.google.com/file/d/0Bx1hbbDESmtPYTlPb1VDVHFHT2M/edit The HIPS cannot detect the code injection behavior in all-manual mode.I don't know if you can get what I am trying to say here. Regards, Jason Lee
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