peteyt

I've had this happen before - to find the updates I had to go into device manager which you can access by right clicking on the start button and clicking device manager and then checking each device manually for updates. However you can simply open eset, hit F5 and then go to the tools tab where there is a microsoft update area. If you change the option to important or critical it will stop finding these. It seems these are updates that might already be installed, or at least a newer one is, but the device manager finds a more recommended but often earlier update. It's apparently not eset's fault as eset is just showing what windows is finding even though windows update finds nothing. Confusing I know.

Looks like this is probably going to happen then ha

When is the fix for this planned to be released?

Wondered if battlEye could be part of the issue. Also there is a way to have hips user friendly. I presume it is set to manuall? I was always under the impression it was best to leave it on automatic Unless you really know what your doing

Whats this? I use Sumo and it tends to find a wide range of stuff not just the main stuff and there is an option for beta versions. Although it does not tell you its beta on the program you have to click it to see. You have to be careful though especially with devices because it may tell you that there is an update for something e.g. you have version 3 of a printer software and version 4 is out but 4 is for newer models. It is important to note Sumo uses its users data basically its user generated. That is how it shows you there is an update. I believe so many people have to be on a version before it detects it. This means if no other users use a specific program it will not be able to alert you to updates

I persume by all updates you mean you are on version 11?

I wouldn't class yourself as an average user. As far as I know most average users for example would leave HIPS alone. I don't use it as too many popups and could allow/block the wrong thing. Hell I know a decent amount of computer stuff, selt taught etc. I never get infected these days because I know what to look out for, partly due to learning for my mistakes. My point is that what happens if something suspicious turned out to be actually safe but also an important file that caused issues by being removed. From my experience there are lots of people who don't understand security e.g. they expect their security program to work 100 percent, they click dodgy links each time because they are protected etc. These are the people who probably would be unsure what to do if something was marked as suspicious. I do partly agree with you, there should be a way to do what you want to do, but at the same time I get why eset are doing it.

I don't use HIPS manually having it set to automatic but occasionally get the error "User rules file contains invalid data" which appears to be HIPS related as its in the HIPS log. What would this mean. It's random and might not happen for ages.

I've not really looked into livegrid and sysinspector and the likes so I don't know much about it. A way to get alerts would be handy but it would have to be disabled by default and I understand why Eset has done what they have done. For example many people have gotten confused with the alerts for expired certificates appearing on certain websites which asks the user to make a decision e.g. ignore or block. The problem is the average user wants their security product to block the bad stuff and allow the good stuff. They see it the job of the software to distinguish between the two. Adding a choice could cause more issues e.g. something is seen as possibly suspicious but it isn't and the user decides to block/delete etc. The user would in turn blame the security program and as you can gather the program would suffer from more false positives. It's the tricky part of finding a balancing.

Interesting criteria. Do they add any points for puas and remove any for false positives?

I persume the reason is that the file is too new and unknown. People have pointed out even microsoft files can be classsed as unknown e.g. after an update. Problem is if it alerted the user by default and was actually clean it could cause more damage than good. Eset could warn the users it is risky but from what i have seen them say in the past on here they want to avoid choices by default.

Hi it may also help to email eset and create a support ticket and possibly even contacting volume2

Im sure the english version for 11 is out

I should add that this user has said in his video that he does like Eset and while some commentators have stated it was poor he has in a way defended eset. I just commented on the video earlier mentioning the fact that actually the youtube tests are generally all flawed. I could make a video that made a specific security suite look great or one that made them look bad.

I believe the issue is with scheduling a task - the user wants to schedule a task at a specific time but also scanning with administrative privileges which doesn't seem possible.

If it is not possible might be worth putting it in the suggestion post

Yeah I have suggested this in the past - One of the things I have noticed is a lot of Security Suites have became bloatware because like phones they just try and put everything into it - most security suites do this, and add a lot of unwanted stuff e.g. toolbars. The problem is that lots of people don't want this but some sadly do. I've always wondered if the idea of a truly customisable security program could work - kind of like a modular security suite where the user could choose exactly what they wanted. Probably a lot of work needed however and many would instal everything by default then wonder why it became slow. I do find Eset is very lightweight so I'm not bothered about extra stuff as it doesn't effect the computer.

Sounds like one of the bugs mentioned on here https://forum.eset.com/topic/13480-eset-internet-security-11-interactive-firewall-pop-ups-missing-ssltsl-protocol-filtering-seems-to-not-work/

Is this with version 11?

I remember a few people weren't keen when eset changed the design but for me they kept the simple design eset had but modernised it. I used to use bitdefender ages ago and at one point they seemed to change the design every year. It could be interesting to see what they come up with but can confuse people as they have to learn the new layout. You also start to wonder what is new or if the new design is there to hide the fact there aren't many new changes

Did you upgrade btw it is recommended

Description: More information in system cleaner Detail: I have mentioned this previously. System cleaner is the new tool in version 11 that alerts you to system settings that have been changed from default the idea being that they could have been changed by malware. The issue is they give no information on the actual setting just the type of setting. I tested this feature by clicking to change settings hoping I would be shown the changes and able to make a decision. What would make more sense is having a way to see the actual changes and a way to ignore certain changes that the user wants to keep. Many people change things themselves e.g Windows tweakers and this feature could cause issues if they change things without realising. This could always be a more advanced option disabled by default. If this cannot happen at least have a lot for this feature so that advanced users can see the changes made. If eset is changing a Windows option it shouldn't be too hard to log the change somewhere. Also an undo feature might be handy as when I tried it out hoping i would be given options eset just changed them and with no lot I have no idea what got changed

Will request it in the change area. I can see people getting annoyed because they accidentally change something they didn't want to change

It's a shame we can't see the changes and decide for ourself

As far as I can gather it's just settings that aren't set to their standard default setting the idea being that the system cleaner could revert changes made by malware. Sadly there is no way to find out the exact setting. I clicked fix hoping it would bring up more details but it just changed the settings to default and there's no undo option or a lot to see changes. I mentioned this to eset but it seems this is the way they want it and it would be too hard to show each individual changed option. I suggested a way to show more options even if disabled by default as I could imagine people changing stuff to default they had changed themselves. I also suggested a way to ignore specific changes but it appears this won't happen