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  1. Upvote
    TomasP received kudos from Peter Randziak in ekrn.exe launches firefox   
    Hello, this could be caused by importing our certificate for scanning the SSL communication.
    Even if it is not your default browser, we do that for all supported browsers installed on the machine.
    We do call the firefox.exe process during the certificate import, that's why it could be seen for a split second.
  2. Upvote
    TomasP gave kudos to foneil in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  3. Upvote
    TomasP received kudos from Peter Randziak in Upgrade to Windows 10 version 1903 may cause boot error on Windows 10 with ESET Endpoint Encryption   
    We have identified a problem when upgrading a Windows 10 system with ESET Endpoint Encryption installed to the 1903 feature update. Installing the update can cause the system to crash (blue screen) when booting.
    We are currently investigating the cause and recommend not upgrading an encrypted system to 1903 until further notice.
    Systems that have been affected will need to be decrypted using our recovery tool (if full disk encryption was enabled) and then repaired using the Windows recovery console. See this knowledgebase article for more details: https://support.eset.com/kb7309/
  4. Upvote
    TomasP received kudos from Peter Randziak in Chrome is attempting to access my webcam when visiting a banking URL   
    Hello @lvl1k0n, Just to let you know, our development team analyzed the calls and the implementation on the websites you mentioned and came up with a fix for this issue that will be a part of a future application update.
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