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karlisi

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  1. Upvote
    karlisi received kudos from opadilla in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    This was in Cloud Administrator topic but should be here too
    Description: A new task/setting to reboot computers with a popup message warning,
    Detail: Add the possibility to notify user that computer will be restarted when reboot computer task is triggered and let them for example 5 minutes to save/close programs/data.
  2. Upvote
    karlisi received kudos from kapela86 in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    This was in Cloud Administrator topic but should be here too
    Description: A new task/setting to reboot computers with a popup message warning,
    Detail: Add the possibility to notify user that computer will be restarted when reboot computer task is triggered and let them for example 5 minutes to save/close programs/data.
  3. Upvote
    karlisi received kudos from Timotheus in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    This was in Cloud Administrator topic but should be here too
    Description: A new task/setting to reboot computers with a popup message warning,
    Detail: Add the possibility to notify user that computer will be restarted when reboot computer task is triggered and let them for example 5 minutes to save/close programs/data.
  4. Upvote
    karlisi gave kudos to rubencastello90 in Future changes to ESET PROTECT (cloud)   
    Updating these days some endpoints,  noticed that a lot of computers have a WARNING/ALERT active saying that they need a restart. This alert is called: "Computers needs restart".
    Checked some random computers and users where shutting down every day computer but the alert/warning was still there.
    Checking it, uptime was 1-2 weeks too...Why? Fast Boot from Windows 10..... That's a pain in the , you can't disable it through GPO(only via Registry) and users NEVER reboot computer, they only shutdown.
    How I tried to workaround it? I configured a task to reboot computers Daily at 14h but then complains start because users are NOT notified.... (same when pushing Windows Updates)
    Description: A new task/setting to reboot computers with a popup message warning,
    Detail: Add the possibility to notify user that computer will be restarted when reboot computer task is triggered and let them for example 5minutes to save/close programs/data.
  5. Upvote
    karlisi gave kudos to Genkinger in VBS/TrojanDownloader.Banload.FA trojan - error while cleaning   
    Hello everyone, only that I understand correctly: Nothing needs to be done on the company side because you automatically apply the fix to your customers. Or? Otherwise, I would be happy to receive understandable instructions on what exactly has to be done. Many thanks
  6. Upvote
    karlisi gave kudos to shocked in Rude and unhelpful customer support   
    the license wasn't yours, it was bought by someone in Afghanistan as stated before and that key is used by more than 100 other persons. so, it wasn't not yours.
     
    nowhere in those sentences there's an accusation on you. it's just an observation that the key isn't originally registered on your email, rather on a completely different individual.

    and i agree with Page42, 3 pages and 61 replies later, that thread has run it's course. ✌🏻️
  7. Upvote
    karlisi gave kudos to itman in Rude and unhelpful customer support   
    Also since this invalid license issue keeps arising in the forum, I will say this.
    Eset and every other company I know of will not assist in any way for a misappropriated product. For what it is worth, I believe Eset "goes out of its way" in these situations.
    It is repeatedly stressed in this forum to only purchase a license directly from Eset or one of its in country authorized distributors.
  8. Upvote
    karlisi received kudos from Mike_Kintaru in ESMC Syslog   
    No, it's server's syslog messages, like this:
    INFO: [karlisi] User sends gql request: qroups (192.168.0.111 #id=TASKS:id=CLIENT_TASK_DETAIL;u=48eef0ae-96d2-4bed-ad2b-b5094a07cfe2;p=2:id=TARGETS_TRIGGERS_TASK_WIZARD;tru=be984c29-a03d-4cfa-9e16-d1d713f437a9;tsu=48eef0ae-96d2-4bed-ad2b-b5094a07cfe2)
    This message is one of many which corresponds to this ESMC audit log entry:
    Modifying client trigger of type 'Scheduled Trigger' with description 'ASAP; Outdated, Not protected' for task 'AV update to latest'.
  9. Upvote
    karlisi gave kudos to MartinK in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Thanks for letting us know. First part is considered as an issue and should be targeted. Second part will be discussed as an possible improvements, which seems to be legit.
  10. Upvote
    karlisi gave kudos to kapela86 in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    You can click on a client in Computers list, then go to Details -> Hardware to see it's hardware specification. I would like you to change two things in Network Pane:
    1. Add information about every network interface, not just an active one (for example, laptops usually have LAN and WIFi and it only shows information about one.)
    2. Concatenate IPv4 and IPv6 information in one entry, see image for example.

  11. Upvote
    karlisi gave kudos to itman in No answer from support, abnormal behavior from Moderators   
    Yes. I found it after enabling Resolved cases. It was submitted to AppEsteem on 6/20/2020 and resolved on 7/5/2020.
    Eset within their products gives the user options to opt-out of some or all the telemetry and detection data they collect.
    Bottom line - you can rant to "your heart's content" in this forum and it won't change a thing in regards to Eset's decision on UnHackMe. The only way to do so is to employ proper channels.
  12. Upvote
    karlisi gave kudos to aranud87 in How about a NEW system tray icon for ESET? Like comic theme.   
    just my reply :
    https://www.youtube.com/watch?v=Uh7l8dx-h8M
  13. Upvote
    karlisi gave kudos to Nightowl in uTorrent is flagged as malicious by several antivirus engines currently   
    It's better to move to one of these clients , Deluge or qBittorrent
  14. Upvote
    karlisi gave kudos to Marcos in Why are ESET Endpoint version 7.1.2053 released silently?   
    We are very sorry for the delayed announcement.  It is our goal to post announcements on time with the release of new product versions so that you have all information about the releases at your disposal on time.
    We can assure you that we're working on improvements in this field to prevent this from happening in the future.
  15. Upvote
    karlisi gave kudos to Marcos in Will Client auto update on new release?   
    If I remember correctly, it should happen after the next service release in 1-2 months. By the way, it will be uPCU, not PCU.
  16. Upvote
    karlisi gave kudos to MichalJ in HW Cloning - Activation & Hostname   
    In general, my recommendation would be as following: 
    Create a base image computer, with ESMC agent and not activated Endpoint Let it connect at least once to ESMC, and in the ESMC interface mark the machine as "master for cloning" (navigate to computer details, click on the button "hardware" in the footer, select option "mark as master for cloning" and choose option "create new computers") By doing this, every new computer cloned from the image will be automatically created as a new system in ESMC  By default, there is a dynamic group "not activated security product". What you should do is to create a "product activation task", using your license, and setting it with two triggers on this dynamic group (click on the dynamic group, select "new task", choose "product activation" and them set a trigger:  First would be "joined dynamic group trigger" - anytime a new machine is connected, it would be activated Second would be "hourly" (you can specify this by CRON expression, guidance is in the product documentation). Therefore, if a client fails to activate on the first attempt it will repeat again every hour. If the client is activated, task won´t be executed..  Set a server task "rename computers" for the group, where the VDI machines will be created. Therefore, once the machine is renamed, correct name will be updated in ESMC automatically. Please note, that you can specify target group directly in the installer of the agent, each cloned instance would then respect this setting. 
  17. Upvote
    karlisi received kudos from MichalJ in ERA reporting some clients need Win updates and not others   
    I upgraded the 6.5 to 7, the template was the old one and I edited it manually.
  18. Upvote
    karlisi gave kudos to MichalJ in Agent Live Installer Configuration - port missing   
    Hello @karlisi this will be resolved in the upcoming ESMC 7.1. 
  19. Upvote
    karlisi gave kudos to tbsky in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description: reconsider MariaDB support
    Detail: RHEL8 is coming. ESMC should try to support MariaDB, and not lock itself to some old mysql 5.6 version. it is hard to install old mysql.
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