metaller

Hi, as I mentioned before, try to revert it on different device. regards peter

Try to revert device to stolen and back to normal from another device (another comp, tablet, phone etc), not from affected device itself. hope it helps, peter

PM me your email address registered within my.eset.com regards peter

Hi, you need to associate your device to your newly created account. Follow these instructions http://support.eset.com/kb3158/ in step 4 provide your account name & pass on the right side and click Sign in. Hope it helps, regards peter

this should be solved in ESS v10.0.386 regards

Hi, go to antitheft page, select your device, go to Settings, under Notifications uncheck Notification on Suspicious state to disable mail notifications. regards, peter

Hi, can you pls send screenshot? regards peter

Hi there, this device is not connected to any account. regards peter

If it doesn't help, pm me your email registered within my.eset.com regards peter

Hi there, pm me your email address registered within my.eset.com and device name... regards peter

Hi, pm me your email registered within my.eset.com too... regards, peter

Hi, pm me your email address registered within my.eset.com and device name regards peter

PM me your email registered within my.eset.com and device name, that you're trying to associate... regards peter

Hi there, PM me your email address registered within MEC, I'll check it out. regards, peter

please send me a PM with your email address registered within my.eset.com regards peter

did you marked your phone as missing in my.eset.com site?

AT should disable itself, after knowing, that device has been deleted. regards, peter

H maxtar, send me a pm with your email address registered within my.eset.com and device name. thx regards peter

Hi, it seems that you've set your device as missing, because of phantom account presence... Go to my.eset.com, set device as normal and phantom account should be hidden. regards peter EDIT: phantom account will remain, but all other accounts will be reachable as before missing state

All should be working well for now...

We're working on this issue, fix will be available in next few days... regards peter

PM sent, problem solved...

Hi, your issue is "Phantom account not created", but because of broken page, you cannot create it... We'll investigating this issue and let you know. regards, peter

Follow instructions in this link: hxxp://support.eset.com/kb3158/?locale=en_US regards

PM me your email address connected within my.eset.com and device name causing these alerts. thx