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metaller

ESET Staff
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Everything posted by metaller

  1. Plase try to change your password and then try to log in again... This may help... If not, dop me a pm with your email registred within EH. regards peter
  2. Hi, there are currently no devices attached to your license. regards peter
  3. Hi, drop me also a pm and we'll figure it out... regards peter
  4. Hi, drop me a PM with your email registered within home.eset.com regards peter
  5. Hello, clear all your session cookies & cache for home.eset.com and try to go direct to https://home.eset.com regards peter
  6. https://help.eset.com/essp/12/en-US/idh_wizard_activation_trial.html?idh_wizard_activation_type.html
  7. Do you have login.eset.com stored as favourite in browser with any parameters?
  8. Hi, pm me your email address registered withing my.eset.com regards peter
  9. Hi all, maintenance has been finished, all portals are up. regards peter
  10. Hi all, tomorrow 21.4.2021 at 8:00 CET my.eset.com will be under maintenance, that will affect all portals included (login, account, parental, antitheft, license manager, passwordmanager). You may experience some service outtages, which can take up from 8:00-12:00CET. regards peter
  11. If your adding license, you should know email that is license registered to ensure, it's your license... If you have it from reseller, probably is registered to him, so pls contact your local reseller/support.
  12. PM me your email address registered within myEset account and affected device name
  13. I guess you type my.eset.com/license, has been redirected to login page, and you store it in your favourites with params in that adress. Edit your fav link to point to https://my.eset.com/license and all should work normally. regards peter
  14. Hi, go to login.eset.com, clear cookies, click on "Don't have an account? Create one!", and all should work normally. regards peter
  15. also pm us (me or marcos) your email registered within MEC, so we can check it out... thx peter
  16. problem was on one of our association server and seems that it has nothing to do with your password... regards peter
  17. If you enter into phantom account, your device state is changed to suspicious. To revert it back to normal, go to my.eset.com, log in, go to Anti-theft, hit your device and mark it as Normal. regards peter
  18. pm me your email registered within my.eset.com, i’ll check it out... regards peter
  19. Hi, that duplicity name error was my fault, correctly it means generic error. However, this issue may be resolved now. regards peter
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