Marcos

How many friends do you have on FB? With about 1000 and more, it may take hours to finish the scan and the scanner may time out.

There's no public list of PUA/PUPs. If you think that using a particular PUA/PUP outweighs the risk and don't want to turn off the detection completely, you can exclude such an application from scanning.

The application will be analyzed and the detection adjusted accordingly to our findings. Having said that, we'll draw this thread to a close.

Why? What advantage would you expect from a native 64-bit kernel as opposed to the current 32-bit version?

Version 6.0.316 is intended for home users, it doesn't support ERA and some other features mainly used in a corporate environment.

What operating system do you use?

That's because the files got into cache yesterday. The users can choose whether to submit them or not, afterwards they won't be prompted again. Alternatively they can flush ThreatSense.Net cache, set TS.Net not to ask before submitting files or disable file submission completely.

I'm getting "403 - Not Found" error. Please submit any suspicious samples as per the instructions here.

The website has been analyzed and will remain blocked based on our findings.

This was a problem with VSD 8412, fixed in VSD 8413 issued more than 24 hours ago. To deny submission of the files, deselect them and confirm it by clicking Submit.

It must have been something on your part, nothing was updated in EAV that could have affected this.

We actually plan to change the system of rule identification in future versions so that newly created custom zones can be used immediately for rules.

The current version of ESET Endpoint Antivirus is based on v5, there's no v6 yet. The latest available version is 5.0.2214 which is fully supported by the current version of ESET Remote Administrator.

One thing to keep in mind - even if an error is reported during archive extraction, it doesn't mean the archive was not scanned at all. It's rather that some files were not unpacked completely. Moreover, potential malware in an Indigorose installer package would be detected upon installation by real-time protection so the user would be protected anyways. As for why some free AV programs don't report any errors, it's likely they don't scan inside Indigorose packages at all. You can check out the number of scanned files; if only 1 is reported as scanned, then the archive was not scanned internally.

I've found several reports of it, for instance, in the Czech malware forum www.viry.cz. Unfortunately, even the experts there could not come up with a solution and the user had to reinstall the OS and format the USB flash. I'm willing to connect to the computer remotely and check it out myself.

Is there any practical reason why unused servers would need to be removed from the list on clients?

Perhaps the most elegant solution would be creating a CNAME record for the old server name on your DNS server and pointing it to the new server.

If you download and install French version of an ESET product, it will be in French (unless language dlls are corrupted for some reason which is highly unlikely to happen).

I'd suggest that you clear the firewall log, enable logging of all blocked connections in the IDS setup, reproduce the problem and then post your firewall log here. Also don't forget to disable logging as it would make your firewall log grow quickly.

This is a duplicate post, please continue the discussion here.

Try switching the firewall to interactive mode to create the appropriate rules or to learning mode to get the necessary rules created automatically. Once the rules have been created, switch it to automatic mode with exceptions.

If you run a scan via the right-click context menu, make sure to select Clean with ESET NOD32 Antivirus instead of Scan with ESET NOD32 Antivirus. If you run a Smart scan from GUI, it's run in cleaning mode by default.

Threats are cleaned automatically unless you run a scan without cleaning. If you ran the scan via the context menu, make sure to select "Clean with ESET NOD32 Antivirus" from the Advanced options section as opposed to "Scan with ESET NOD32 Antivirus".

Try entering a wrong password 3 times. I reckon you will get a code then based on which customer care will generate an unlock code for your phone.

To Whitesmoke: please stop hijacking other users' threads. Your post was already answered in another thread and the case was closed.