Marcos

This usually happens if insufficient permissions are set for the folder containing the configuration dat files. You can contact customer care who will assist you with this or I can connect to your computer remotely and fix this for you.

If you received a warning from ESET, please post a screen shot of it here for better illustration.

If you look at a firewall rule, you'll see that rules can only be created for remote IP addreses, not for domain names. This is because the firewall operates at a low network level where this information is not available. For the purpose of managing access to websites, there's the "URL address management" section under Web access protection setup. Web access protection operates at the application layer where information about hostnames is already available.

The official ESET statement can be found here.

Today (June 27, 2013), ESET has discovered a fake email message that’s being sent to internet users in Germany and which misuses our identity to gather personal and sensitive information. ESET is detecting and blocking this threat, so customers with an updated product are protected. We recommend that all users ensure their ESET software is updated as soon as possible. We have launched a full investigation into where the attack originated from (the spam campaign where the phishing emails are sent from) and have already gathered important data in the pursuit of shutting down the criminal website.

This issue will probably occur after each update. It will be eventually fixed in the next beta build.

Please post a screen shot of the console window you're seeing for better illustration.

I've installed JPF in tandem with EAV v7 beta fine, simply created allowing rules for all operations during installation and both apps seem to be running just fine. If you created allowing rules during installation, too and it doesn't work for you, please create a new topic where we could try to help you troubleshoot the issue. Also post some screen shots to illustrate the issue or give us more details about the issue you encountered,

Those having this issue, please post the information about installed modules and let us know whether the issue occurs also after a computer restart.

The whole site isn't blocked, only one particular web page. The block is ok.

Please post the appropriate record from the log with the full path to the file, the detection name as well as the action taken.

If you want to disable ThreatSense.Net, you can accomplish it via a policy.

Please provide step-by-step instructions how to reproduce the issue. Nobody has reported issues with Adobe Flash Player and we haven't observed such issues either.

I'm not sure if you can drop me a PM as an unregistered user. To send me a PM, click my nick and then click the button "Send me a message". However, I'd suggest that you try enabling pre-release updates in v6 and downloading the latest modules to see if they resolve the issue or not. V7 beta users have pre-release and release updates same.

It's been already explained, the recent updates of the module contained changes for v4-based server products.

Yes, it's a known issue that we've been able to reproduce.

Does the problem persist after enabling pre-release updates in the advanced update setup and downloading the latest modules? Excluding email clients from filtering is not recommended as emails downloaded by unsupported email clients will not be scanned for threats.

If they are not mobile clients, they should update from a local mirror. In such case, all you need to do is to update the license file in ESET Remote Administrator and replace the username and password for update in the ERAS Update setup if you received a new U/P.

The website mentioned will be unblocked as it no longer contains malware. As for OpenDNS, couldn't it be that the firewall detects DNS cache poisoning?

Yes, Smart optimization is enabled by default except the In-depth scan profile.

The issue will be fixed in the Internet protection module 1067 which will be released on pre-release update servers soon.

Please refer to the KB article How do I uninstall or reinstall ESET Cybersecurity for Mac?

What's the link to the VirusTotal scan results?

Could you please post the appropriate record from your Detected threats log here so that we know the location the threat was detected in as well as the action taken?

There's no need to improve it as it's only a very basic module. Even the latest updates contained changes aimed at v4 server versions.