Marcos

This option will be added in the next v7 beta build that should be available for testing soon.

No probs here. Make sure real-time protection is enabled and v7 reports to Action Center fine.

There's no server displayed because no client has connected to the ERA Server yet. If you install a client locally and configure it to report to ERAS on localhost, will it appear in ERAC?

Yes, it works that way for security reasons. If it was possible to import configuration from xml files from the command line, malware could easily misuse it to disable the protection modules.

Passwords are not stored within the configuration xml for security reasons; this is a deliberate behavior.

The command line switches control the behavior of the msi installer, not the program itself. After upgrading to a newer version, a notification suggesting a computer restart is always displayed in the main window. Until the computer is restarted, old binaries will be used, hence a restart should be performed as soon as possible.

This is not a bug but a feature. Missing Windows updates are not supposed to change protection status, it's indicated by an tray icon with an exclamation mark.

ESET Endpoint Antivirus does not intervene in network communication as it doesn't contain an NDIS driver at all. Only HTTP and POP3 protocols are checked at WFP level.

If you go to Setup -> Network -> View temporary IP address blacklist, are there any IP addresses in the list?

Try downloading the latest installer from ESET's website and installing it over the current version to see if it ends with an error, too.

Please post a few records from your firewall log here. As for the ICMP flood attack, v7 should allow you to add the router's IP address to the exception list upon detection of the attack.

If there are resources available for developing a plug-in for other than Microsoft email clients, we'll first focus on Mozilla Thunderbird ESR. Of course, it also depends on the demand; if only a few users were to benefit from a particular plug-in, it wouldn't be worth spending months on research and coding.

If files are not locked by the OS or another application and you have read permissions, they would be scanned fine.

Isn't the tablet running Windows RT for ARM processors?

The recommended mode is standard cleaning used by default.

Please reproduce the problem while capturing operations using Process Monitor. Then rename / move local.db in safe mode and repeat the same (with the same app). Next compress the 2 logs and local.db, upload the archive to a safe location and PM me the download link. If necessary, I can provide you with access to our ftp server.

You can use strict cleaning mode if you want to have any files cleaned automatically without asking, regardless of whether it's a system file, archive also containing clean files or a file infected with a virus for which cleaning is not supported yet.

ESET provides only quality solutions to users. Yeah, we could develop a simple sandbox within a few months and many people would be excited, but what would it be good for if every other malware could circumvent it. Developing a quality feature requires a lot of time for research, coding and testing. Although there are quite many sandbox solutions available, you could count the really good ones on one hand. On the other hand, Advanced memory scanner significantly improves protection against new born malware and so does another new feature to be introduced in future v7 builds.

Localization of a product is not only about translating resource files and documentation. Needless to say that this must be done by a professional translation agency who gives warranty for the quality and delivering the stuff on time. In the case of Arabic, the biggest challenge is in adding support for right-to-left languages in gui.

I presume that the number of users using TheBat! is substantially smaller than those using MS Outlook or other email clients made by Microsoft so there are no plans to make a plug-in for TheBat! yet.

Software setting mail.ru as the start page is not malware but maybe PUA or legit application (it should ask for permission to change it in that case). Is there anything else than modified registry permissions that makes you suspect your computer got infected? Perhaps you could start off supplying a SysInspector log to ESET for analysis.

The files are being exclusively used by the operating system, hence access for other applications is denied.

I don't think entering many exclusions would make any noticeable impact on the system performance.

Every antivirus software must hook deeply in the OS, otherwise it wouldn't be able to protect you against advanced malware like rootkits or bootkits.

See the "Other versions" section on the download page: ESET NOD32 Antivirus 5 (5.2.15.2) ESET NOD32 Antivirus 4 (4.2.71.5) ESET NOD32 Antivirus 3 (3.0.695.0)