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Endpoint Antivirus blocking USB bus (mobile phones and cameras) after installation


michalch
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Hi all,

 

we have experienced with the second customer now (the first one was not solved :( ) that after installation of Endpoint Antivirus, the employees can not connect their mobile phones and cameras to the computer. External drives are working correctly. All default settings of EEA. Cross OS.

 

Even with after deselecting "integration with system" for device control with the system the issue continues.

 

What is weird that even after un-installation the issue does not return back to normal (prior installation), having the team run a manual uninstall now to verify if it could be caused by any of our residue in the system.

 

Any advise?

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