shaik 1 Posted March 14, 2016 Share Posted March 14, 2016 Dear Support, I would like to know what can be done for the alert which is detecting this toolbar being installed part of the real player program, how can i control this behavior of eset alerts of shown as critical can i remotely do the deleting of this file on a case by case or set this particular program exe as unwanted and for removal list. Please advise as many users have this shown as threat , where as an admin has no control on remotely deleting this installer files. thanks shaik Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted March 15, 2016 Administrators Share Posted March 15, 2016 You can configure real-time protection to use strict cleaning mode so that all detected files are cleaned/deleted automatically. Link to comment Share on other sites More sharing options...
shaik 1 Posted March 16, 2016 Author Share Posted March 16, 2016 What about adding to safe list , i am reluctant about strict cleaning based on my previous experiences. Link to comment Share on other sites More sharing options...
shaik 1 Posted March 16, 2016 Author Share Posted March 16, 2016 Or to make this particular category as informational only. Link to comment Share on other sites More sharing options...
ESET Insiders toxinon12345 32 Posted March 16, 2016 ESET Insiders Share Posted March 16, 2016 (edited) afaik, The only way to achieve that is to enable presentation/gamer mode for all your clients in combination with Standard cleaning Edited March 16, 2016 by toxinon12345 Link to comment Share on other sites More sharing options...
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