Duluc 6 Posted July 28, 2015 Share Posted July 28, 2015 After waiting days to be able to install NOD32 on Windows 10 RTM, I'm facing a particular problem. NOD32 installed and activated just fine, no problem there. But after installing it, the Windows Store and Windows Apps have many issues. Store crashes instantly after interacting with it and many other apps have issues loading content. I concluded it's the NOD32 install that's causing, because after uninstalling NOD32 everything went back to normal and working fine. Can anyone else reproduce this? Is there a fix coming? I'm back to Defender until a fix is found. Thank you. I get this error on Event Viewer whenever it crashed. Faulting application name: WinStore.Mobile.exe, version: 2015.7.22.2, time stamp: 0x55b03689 Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10240.16397, time stamp: 0x55af16e7 Exception code: 0xc000027b Fault offset: 0x0000000000483497 Faulting process id: 0x444 Faulting application start time: 0x01d0c8d8e66045b6 Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.7.22.0_x64__8wekyb3d8bbwe\WinStore.Mobile.exe Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll Report Id: 5b9f5ebe-6f67-453f-9b73-71898d3fc609 Faulting package full name: Microsoft.WindowsStore_2015.7.22.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App Link to comment Share on other sites More sharing options...
Coldkick 0 Posted July 28, 2015 Share Posted July 28, 2015 (edited) This issue has resolved itself for me. It appeared to be an issue with the micrsoft servers as games couldn't connect to live and news couldn't load. It has resolved itself sometime in the last hour with no changes to ESET. Check yours again? Edited July 28, 2015 by Coldkick Link to comment Share on other sites More sharing options...
Duluc 6 Posted July 28, 2015 Author Share Posted July 28, 2015 Follow up: I installed NOD32 v8 with "Pre-release update" enabled. It installed fine, activated fine and everything works (HIPS and all). No problem with Store or any apps. So I'm staying with V8 until V9 gets this sorted out. Link to comment Share on other sites More sharing options...
Duluc 6 Posted July 28, 2015 Author Share Posted July 28, 2015 This issue has resolved itself for me. It appeared to be an issue with the micrsoft servers as games couldn't connect to live and news couldn't load. It has resolved itself sometime in the last hour with njo changes to ESET. Check yours again? It seems to be an issue with v9, at least for me. V8 works fine. Link to comment Share on other sites More sharing options...
Former ESET Employees Martin Semjan 58 Posted July 29, 2015 Former ESET Employees Share Posted July 29, 2015 Could you please provide more info about your v9 beta build? Did you try to replicate the issue with the latest v9 build (9.0.117 released this week)? I'm unable to repro this issue. thanks Link to comment Share on other sites More sharing options...
Duluc 6 Posted July 29, 2015 Author Share Posted July 29, 2015 It did happen with v9.0.117 but now I'm on v8 and it's working perfectly. Can't repro it anymore. Sorry. Link to comment Share on other sites More sharing options...
Legdotus 1 Posted July 30, 2015 Share Posted July 30, 2015 Yep, I have same error. Store won't open at all, loads for a bit and then closes, so do the store apps that I have installed previously. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,235 Posted July 30, 2015 Administrators Share Posted July 30, 2015 The issue is under investigation. As an interim solution, you can temporarily disable SSL scanning. Link to comment Share on other sites More sharing options...
josegalre 0 Posted August 3, 2015 Share Posted August 3, 2015 or search and add "WINSTORE.MOBILE.EXE" to exclude applications, in advance setup --> web and email --> protocol filtering --> exclude applications Link to comment Share on other sites More sharing options...
Administrators Marcos 5,235 Posted August 3, 2015 Administrators Share Posted August 3, 2015 Internet protection module 1212B shoud be available tomorrow. Let us know if it solves the issue with Store. Link to comment Share on other sites More sharing options...
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