dlaporte 14 Posted March 13, 2015 Share Posted March 13, 2015 I have 2 desktop PC's that have the same policy applied.. PC 1 PC 2 I know the dates are different, but it's the same policy?? Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted March 13, 2015 Share Posted March 13, 2015 Definitely both EEA and not one EEA and one ESS? Link to comment Share on other sites More sharing options...
dlaporte 14 Posted March 16, 2015 Author Share Posted March 16, 2015 Yes They are both EES (ESET Endpoint Security) ... ugghh Link to comment Share on other sites More sharing options...
dlaporte 14 Posted March 16, 2015 Author Share Posted March 16, 2015 I have also noticed that some PC's aren't showing the newest security configuration. after multiple reboots... Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted March 16, 2015 Share Posted March 16, 2015 if you" get latest" from ERA does it then pull the config back okay? Link to comment Share on other sites More sharing options...
dlaporte 14 Posted March 16, 2015 Author Share Posted March 16, 2015 looks like it finally did. so the answer is yes. Link to comment Share on other sites More sharing options...
dlaporte 14 Posted March 17, 2015 Author Share Posted March 17, 2015 From the Details window>Configuration Does the "Request Configuration" force the Agent to check in with the server? If so will it then update the policy? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 18, 2015 Administrators Share Posted March 18, 2015 Just out of curiosity, didn't you have EEA installed on March 13 when the configuration was downloaded and you installed EES later? Link to comment Share on other sites More sharing options...
dlaporte 14 Posted March 18, 2015 Author Share Posted March 18, 2015 Marcos, How can I check that (logs?) I guess I might have mistakenly done that. Is that why there is no firewall option? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 18, 2015 Administrators Share Posted March 18, 2015 Marcos, How can I check that (logs?) I guess I might have mistakenly done that. Is that why there is no firewall option? That was the only possible cause for firewall not appearing in the menu that we could think of. You can compress the Agent's trace log and send it to me via a pm to find out if there are any traces of installing ESET Endpoint Antivirus on the given date. Link to comment Share on other sites More sharing options...
dlaporte 14 Posted April 15, 2015 Author Share Posted April 15, 2015 That is exactly what it was. I had mistakenly installed the ESET Antivirus and not the endpoint Link to comment Share on other sites More sharing options...
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