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jimwillsher

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  1. Upvote
    jimwillsher gave kudos to Lightmeup1 in Migrating from on-prem to cloud Protect issues   
    I managed to resolve the issue. 
     
    I used PDQ Deploy to create a batch file calling wmic to uninstall the agent on machines that were not reporting in see below for command.
    wmic product where name="ESET Management Agent" call uninstall
     
    This removed the agent from all machines that were stuck in between on-premise and cloud,
     
    I then deployed the agent also using PDQ Deploy ( Used the 7 day free trial although I am planning on purchasing now as its a very useful tool)
    Hopefully this helps someone else who is also having issues with migrating.
     
     
  2. Upvote
    jimwillsher received kudos from j-gray in Migration from on-prem   
    I manage a few on-prem networks with ERA, and one with the cloud version. The cloud version offers pretty much identical functionality to the on-prem, and whilst we've never had any issues with the on-prem setup, the price differential makes it worthwhile looking at the cloud option now. For the cloud network I manage we have 900 seats and everything works well.
     
    Jim 
  3. Upvote
    jimwillsher gave kudos to MartinK in MFA shows old server name - how to fix?   
    I would recommend to start by mentioned SQL and modify server_identificator in the table tbl_servers, but I am not sure this is actually enought for enrollment of mobile devices, but at least is should not breaking anything. Also note that hostname present in this DB table is shown in generated reports.
  4. Upvote
    jimwillsher gave kudos to Marcos in ESET Server Security - still only 8.0?   
    ESET Server Security v9 should be unveiled by the beginning of next year.
  5. Upvote
    jimwillsher gave kudos to Marcos in ESET cloud console - feature comparison?   
    Both ESET PROTECT and ESET PROTECT Cloud are 99% same in terms of functionalities and features. Also the features you've asked about are present in both.
    There is also an interactive demo of ESET PROTECT Cloud at https://www.eset.com/int/business/demo/.
  6. Upvote
    jimwillsher received kudos from KevinG in ESMC 7.2 breaks after Windows Server 2019 Updates   
    You'll have to do this after every java update I'm afraid. Your steps are spot on, except you don't need any reboots. if Tomcat isn't running you just go into tomcat9w as you rightly say, then update the java path, then start tomcat service. I had to do it again on Monday.
  7. Upvote
    jimwillsher received kudos from MichalJ in Use of "Run command line" task   
    Great to hear this this is going to be improved, I have some fairly complex PowerScript commands that I execute via the run command.
    For example I have commands which will:
    Download TeamViewer Download a config file Install TeamViewer using msiexec Email me the TeamViewer ID from the registry.  
    Getting this to work took time, and seeing all this on a single line script is horrible to maintain :) So seeing an improved experience will be fantastic.
     
  8. Upvote
    jimwillsher gave kudos to Marcos in Sync Issues in Outlook for Microsoft 365   
    The ultimate solution will be a reworked add-on which is planned for Endpoint 8.1. It's basically ready, there are just some minor bugs that need to be sorted out.
  9. Upvote
    jimwillsher gave kudos to MartinK in Use of "Run command line" task   
    Yes, in case of multiple commands, one have to enter delimited one-liner, as it would be done in one-line BAT file.
    Just a note, this will be improved in upcoming released, where multi-line commands will be possible, which should simplify such scenarios.
  10. Upvote
    jimwillsher gave kudos to Marcos in Does the update to 7.3.2039 from 7.3.2036 require a reboot?   
    It doesn't. Only upgrade from an older version than 7.3.x does.
  11. Upvote
    jimwillsher gave kudos to Marcos in Product Enhancement request   
    I would recommend posting this in https://forum.eset.com/topic/14271-future-changes-to-eset-security-management-center-eset-remote-administrator which is monitored by ESET staff who is responsible for deciding about features to implement.
  12. Upvote
    jimwillsher gave kudos to MichalJ in Request for feedback on a plan to change handling of Potentially Unwanted & Unsafe Applications   
    Hello, we will be rolling out this change by the means of a module update in the upcoming weeks.
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