zathras 0 Posted November 16 Share Posted November 16 7 minutes ago, Marcos said: It should be enough to deactivate the product from ESET HOME and reactivate it. We're working on a solution so that this step won't be necessary. I'd also mention that not all licenses are affected and my license file contained the necessary information about the owner account ID after upgrade to v17. Thanks... that did the trick and the message is gone. Quote Link to comment Share on other sites More sharing options...
DanielB 0 Posted November 16 Share Posted November 16 Same here. deactivating the product from ESET HOME and reactivating it did not solve the problem. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 17 Administrators Share Posted November 17 2 hours ago, DanielB said: Same here. deactivating the product from ESET HOME and reactivating it did not solve the problem. Please provide logs collected with ESET Log Collector. Chas4 1 Quote Link to comment Share on other sites More sharing options...
DanielB 0 Posted November 17 Share Posted November 17 (edited) 5 hours ago, Marcos said: Please provide logs collected with ESET Log Collector. Sent the log file via a PM Edited November 17 by DanielB Quote Link to comment Share on other sites More sharing options...
DanielB 0 Posted November 20 Share Posted November 20 Hey @Marcos Any news on how to fix this? Quote Link to comment Share on other sites More sharing options...
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