Jump to content

Browser Protection Allowlist Doesn't Work


Recommended Posts

Posted (edited)

I put a keyboard app (that I often use to write letters in my local language) in the Browser protection allowlist but still it randomizes everything I type via that app. Shouldn't putting the app into whitelist mean ESET would allow the app to work normally? 

The keyboard app: https://www.omicronlab.com/avro-keyboard-download.html 

I'm using the portable version, but the result is the same with the installed version also.

So how do I solve this without turning off Keyboard protection?

image.png.c4df932a0d13426cea98372a6ad4e9eb.png

Here I only pressed one button on the keyboard multiple times, but ESET is still randomizing typed characters:

image.png.2dad75d358aef007ca88b4f5456ecd61.png

Edited by SeriousHoax
Added more info
Link to comment
Share on other sites

Posted (edited)

I couldn't  find an Eset consumer product article on the allow list. On-line product help keeps displaying a 404 error on access to it.

However if the allow list processing is the same as that used in: https://help.eset.com/esbs/17/en-US/idh_config_opp_whitelist.html , you can only add .dll's to it.

Edited by itman
Link to comment
Share on other sites

  • Administrators

The allowlist is used to create exemptions for dlls that are not trusted and therefore are not loaded into browsers but they are required for certain functionality that the user added by installing a 3rd party software. It will not prevent problems if you have another keyscrambler installed. Blocked untrusted dlls are logged in the Browser protection log and you can add them to the allowlist directly from there.

Link to comment
Share on other sites

11 hours ago, itman said:

However if the allow list processing is the same as that used in: https://help.eset.com/esbs/17/en-US/idh_config_opp_whitelist.html , you can only add .dll's to it.

3 hours ago, Marcos said:

The allowlist is used to create exemptions for dlls that are not trusted

Okay, so it's only for dlls. There's a dll in the keyaboard app folder which doesn't seem to have any impact on this.

3 hours ago, Marcos said:

Blocked untrusted dlls are logged in the Browser protection log and you can add them to the allowlist directly from there.

My Browser protection log is always empty:

image.png.58682137b0119842179219b8f385042a.png

Link to comment
Share on other sites

  • Administrators

In your case the solution is to disable keyboard protection in the Secured browser setup. If you don't see any dlls blocked, adding a dll to the allowlist would not make any difference.

Link to comment
Share on other sites

Oh, I see. I thought finally I'll be able to use this app without any problem with ESET. It's a bummer that ESET is not adding support for this app which is used by millions of people in this region. 

Link to comment
Share on other sites

  • Administrators

Are there any two keyscramblers at all that work together?

Link to comment
Share on other sites

Posted (edited)
2 hours ago, Marcos said:

Are there any two keyscramblers at all that work together?

This software: https://www.omicronlab.com/avro-keyboard.html is not a keyboard scrambler deployed as an anti-keylogger;

Quote

The aim of this project is to add all popular Bangla typing methods from Bangladesh and India in a single interface. Current release supports English to Bangla Phonetic typing support for home users, Mouse Based Bangla typing support for newbies and for professionals Traditional Keyboard Layout based Bangla typing support. Keyboard layouts those are added with the current release are -

However since it is converting English characters to Bangla equivalent ones, I can see how Eset anti-keylogger character scrambling can can interfere with it.

The key to getting software like this to work w/Eset anti-keylogging processing is for it not to intercept the entered keyboard character until after the language translation software character conversion has occurred. Assumed is this software operates as a virtual keyboard and this should be doable.

Edited by itman
Link to comment
Share on other sites

Posted (edited)
2 hours ago, Marcos said:

Are there any two keyscramblers at all that work together?

1 hour ago, itman said:

This software: https://www.omicronlab.com/avro-keyboard.html is not a keyboard scrambler deployed as an anti-keylogger;

However since it is converting English characters to Bangla equivalent ones, I can see how Eset anti-keylogger character scrambling can can interfere with it.

The key to getting software like this to work w/Eset anti-keylogging processing is for it not to intercept the entered keyboard character until after the language translation software character conversion has occurred. Assumed is this software operates as a virtual keyboard and this should be doable.

Hi @Marcos What @itmansaid is accurate. It's not a key scrambler app. I use its phonetic function that converts my English typed characters into Bangla/Bengali. The app also has a virtual keyboard to directly write in Bangla which works with ESET. But the phonetic option is the most widely used feature of this app. So, if the ESET team can find a way to make it work with ESET's keyboard protection then that would be ideal. It's a very popular app. Everyone I know here use it. 

Edited by SeriousHoax
Link to comment
Share on other sites

  • Administrators

Does it work fine with other keyscramblers? Even if it worked, they can have a whitelist and not scramble keys if the app in question is detected.

Link to comment
Share on other sites

6 minutes ago, Marcos said:

Does it work fine with other keyscramblers? Even if it worked, they can have a whitelist and not scramble keys if the app in question is detected.

I don't use any key scrambler app, so I don't know if it works with other such apps. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...