grow2 0 Posted May 2 Share Posted May 2 following a sudden power outage caused by lightning this morning, my ESET is updated but it says ATTENTION REQUIRED The ESET LiveGrid servers cannot be reached It gives the option to click on a link but that takes me to a page that i totally dont understand. i have tried refreshing router, and restarting laptop twice. Any other suggestions gratefully received. Thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted May 3 Administrators Share Posted May 3 Does ESET continue to update normally? If so and no changes in configuration have been made recently to a firewall you might be using, there's no reason why only the communication with ESET LiveGrid servers would not work. Link to comment Share on other sites More sharing options...
grow2 0 Posted May 4 Author Share Posted May 4 yes ESET is still updating but is still saying the same warning message Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted May 6 Administrators Share Posted May 6 Could you please temporarily uninstall ESET NOD32 Antivirus, reboot the machine, install ESET Smart Security Premium and activate a trial version? If the problem persists, carry on as follows: Enable advanced logging under Help and support -> Technical support Reboot the machine Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
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