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mi dispositivo mobil esta bloqueado por mobile security & Antivirus


jamesjuan
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instale eset smart security en mi mobile y de casualidad saque la memoria sim y al colocarla me a bloqueado mi mobil lo peor de todo es que no recuerdo la contraseña. ayudenme a recuperar mi mobile porfavor se los agradecere mucho

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  • ESET Moderators

Hello, please use English language to communicate in this forum.

Based on translation of your post, I recommend to follow the steps in our knowledge base article.

In case you bought EMS via Google Play Store, it is this one: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2949

For purchases from eset.com or other resellers, it is this one: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3068

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