Purpleroses 21 Posted February 2, 2022 Share Posted February 2, 2022 I noticed that when I use firefox to watch discovery plus and have google chrome open to play pogo memory for Eset Service goes up to 234 mb. After I'm done about an hour later it will go back down to 47mb. But If I use Microsoft Edge to watch discovery and google chrome to play pogo it stays around 60 to 70 mb. Why so much memory when using firefox doing the same thing with the other two browsers. New_Style_xd 1 Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted February 3, 2022 Author Share Posted February 3, 2022 How high should memory be with ekrn.exe? Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 3, 2022 Share Posted February 3, 2022 The information on how much the service is consuming on my machine: Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 3, 2022 Share Posted February 3, 2022 Looks like there is a problem with Eset memory usage. I just checked mine in PE and its showing 368 MB Working Set and 229 MB real memory usage. Previously, I never saw real memory usage exceed 50 MB memory usage. SlashRose 1 Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted February 3, 2022 Author Share Posted February 3, 2022 I thought it might just be me seeing this. Thank you for responding New_Style_xd 1 Link to comment Share on other sites More sharing options...
ESET Insiders BALTAGY 32 Posted February 3, 2022 ESET Insiders Share Posted February 3, 2022 Same here with Firefox, not sure if it's related to Firefox Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 3, 2022 Share Posted February 3, 2022 I did a system restart. Eset service started up at 22 MB and gradually rose to 28 MB. Opened Firefox and some other apps and memory usage is currently at 30 MB. As I recollect, I saw Eset Service memory usage spike to the 200+ MB range after a recent MS Office update and it never went down afterwards. I will keep monitoring to see if its leaking memory. New_Style_xd 1 Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 3, 2022 Share Posted February 3, 2022 1 hour ago, itman said: I did a system restart. Eset service started up at 22 MB and gradually rose to 28 MB. Opened Firefox and some other apps and memory usage is currently at 30 MB. As I recollect, I saw Eset Service memory usage spike to the 200+ MB range after a recent MS Office update and it never went down afterwards. I will keep monitoring to see if its leaking memory. It would be great for the eset team to check this RAM consumption problem Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 3, 2022 Share Posted February 3, 2022 (edited) Coming out of Win 10 21H2 standby mode w/o signing off first, Eset Service spiked to over 200+ MB. So this is the culprit I believe. -EDIT- System shutdown and subsequent startup w/ Win 10 Fast Startup enabled results in 160MB allocated to Eset Service. As such, Eset is only partially freeing allocated memory from prior standby activity. Edited February 3, 2022 by itman Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 Taking another print 24 hours later and still consuming it all. Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 4, 2022 Share Posted February 4, 2022 Again, on my Win 10 desktop, this increased Eset service memory usage is directly related to the PC resuming from normal sleep mode. Strangely, it doesn't occur if you first sign-off and the PC later resumes from sleep mode. I have adjusted my power setting to increase the sleep mode time interval till Eset fixes this issue. BTW - this is not the only Eset issue I had with Win normal sleep mode. Link to comment Share on other sites More sharing options...
ESET Insiders BALTAGY 32 Posted February 4, 2022 ESET Insiders Share Posted February 4, 2022 I personally never use sleep, i only use screen lock, and problem still there New_Style_xd 1 Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 4, 2022 Share Posted February 4, 2022 (edited) Looks like it's not sleep mode after all. This morning after system startup, Eset Service was using less than 40 MB. After openning Firefox, Eset Service now using 200+ MB. I don't care about the increased memory use when FF is active. What I don't like is Eset is not releasing the memory after FF is closed. Edited February 4, 2022 by itman New_Style_xd 1 Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 12 minutes ago, itman said: Looks like it's not sleep mode after all. This morning after system startup, Eset Service was using less than 40 MB. After openning Firefox, Eset Service now using 200+ MB. I don't care about the increased memory when use when FF is active. What I don't like is Eset is not releasing the memory after FF is closed. I agree with you, after the FF is closed it should automatically return to normal consumption. Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 (edited) 38 minutes ago, itman said: Looks like it's not sleep mode after all. This morning after system startup, Eset Service was using less than 40 MB. After openning Firefox, Eset Service now using 200+ MB. I don't care about the increased memory use when FF is active. What I don't like is Eset is not releasing the memory after FF is closed. I just did some tests. the image below and when I restarted my computer and did not open firefox gave this result: Now another test, I restarted the computer and open firefox, look at the result. Now I closed firefox later and this value still remains as shown in the image: Edited February 4, 2022 by New_Style_xd itman and Purpleroses 2 Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted February 4, 2022 Author Share Posted February 4, 2022 I opened firefox this morning and went up to 223 MB. After I closed the browser it stayed at that amount for a good while then it went down to 47mb. Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 52 minutes ago, Purpleroses said: I opened firefox this morning and went up to 223 MB. After I closed the browser it stayed at that amount for a good while then it went down to 47mb. Here it is still at the same high value. tell me what is the windows and version you are using? Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted February 4, 2022 Author Share Posted February 4, 2022 I'm on Windows 10 21H2. I left my computer on with no sleep for 1 hour and it went down to 47MB Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted February 4, 2022 Author Share Posted February 4, 2022 By the way I just got back on my computer and it is up 223 again. New_Style_xd 1 Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 10 minutes ago, Purpleroses said: By the way I just got back on my computer and it is up 223 again. That's the problem, that's happening, ESET has to see what's happening, so we're posting it here to see if anyone from ESET sees our problems. Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 4, 2022 Share Posted February 4, 2022 (edited) At this point, I really don't know what is causing this memory spike issue aside that Eset has gremlins within it! I restart and Eset Service is using <40 MB. Open and close Firefox multiple times and Eset Service is using <40 MB. Shutdown the PC and restart 10 mins. later. Open and close Firefox multiple times and Eset Service is using <40 MB. -EDIT- Eset Service final increased to Eset Service >200 MB. So the issue is related to something going on in Firefox but I have no clue what that something is. Edited February 4, 2022 by itman New_Style_xd 1 Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 47 minutes ago, itman said: At this point, I really don't know what is causing this memory spike issue aside that Eset has gremlins within it! I restart and Eset Service is using <40 MB. Open and close Firefox multiple times and Eset Service is using <40 MB. Shutdown the PC and restart 10 mins. later. Open and close Firefox multiple times and Eset Service is using <40 MB. -EDIT- Eset Service final increased to Eset Service >200 MB. So the issue is related to something going on in Firefox but I have no clue what that something is. Is it because I'm using windows 11 21H2 22000.469? Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 4, 2022 Share Posted February 4, 2022 11 minutes ago, New_Style_xd said: Is it because I'm using windows 11 21H2 22000.469? No. I am using Win 10 21H2. I will say this. I didn't notice this Eset behavior until the latest 96.0.3 ver. of Firefox. Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted February 4, 2022 Author Share Posted February 4, 2022 Your right itman. I never seen this until the latest version of Firefox 96.0.3 before that it never went that high. New_Style_xd 1 Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted February 4, 2022 Share Posted February 4, 2022 4 minutes ago, Purpleroses said: Your right itman. I never seen this until the latest version of Firefox 96.0.3 before that it never went that high. Now there will be this doubts if it is a problem of ESET or FireFox. only those who will be able to answer this are the forum administrators. Link to comment Share on other sites More sharing options...
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