Jump to content

Question About Version 15.0.23


Recommended Posts

I have tried to manually download this version but it says I'm up to date.   Does it take a while for the version to come through?

Link to comment
Share on other sites

  • Most Valued Members

It's normally rolled out gradually. I belive this is to avoid bugs i.e a bug is found and the rollout is stopped, which is better than everyone updating and getting the bug. I suppose it could also avoid the update sever being overwhelmed.

When you say manually I presume you mean via the built in updater. If you don't want to wait for the rollout usually the download on the site is the newer version so just download and install it over the top

Link to comment
Share on other sites

3 hours ago, Purpleroses said:

I still have not received this new version. How long does it usually take to get it?

Activate Prerelease update, you will receive this update

Link to comment
Share on other sites

  • Administrators
On 1/18/2022 at 8:54 PM, Purpleroses said:

I have tried to manually download this version but it says I'm up to date.   Does it take a while for the version to come through?

Manually running update should always enforce the download of the latest version even if throttling was activated.
Please enable advanced logging under Help and support -> Technical support and manually run update. If a program update is not downloaded and offered, stop logging, collect logs with ESET Log Collector and provide the generated archive.

Does clearing update cache make a difference?

Link to comment
Share on other sites

40 minutes ago, Purpleroses said:

Clearing the update cache work it gave me the new version.  I have never had to clear up the cache before why now?

I wonder why you have that option. and because as soon as it is updated, this cleaning is not done automatically?

Link to comment
Share on other sites

I have a three  pack Premium. The two desktop update but the laptop will not. I have tried clearing the cache which did not help.

Link to comment
Share on other sites

  • Administrators

An automatic program update to v15.0.23 was temporarily suspended due to issues on Win10 19H1 and 19H2 caused by these versions not supporting changes in the inf file for edevmon.sys.

Link to comment
Share on other sites

  • Administrators
3 hours ago, VanBuran said:

The laptop is running Windows 11 Pro 21H2.

As I wrote, the automatic program update has been temporarily suspended while the issue on older Windows 10 systems is being worked on.

Link to comment
Share on other sites

On 1/28/2022 at 12:39 PM, Marcos said:

An automatic program update to v15.0.23 was temporarily suspended due to issues on Win10 19H1 and 19H2 caused by these versions not supporting changes in the inf file for edevmon.sys.

Who is already with the latest version 15.0.23 update, is running any risk or problem on the computer?

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...