tmuster2k 22 Posted December 2, 2020 Share Posted December 2, 2020 ESMC was not working so I performed full reinstall of all components. I had backed up the server cert and CA and policies via "Export". After install, I imported CA and server cert and machines are checking in like before but they are all going into the LOST AND FOUND Static Group instead of their respective MSP groups that are synced over from license management. Is there any way to get these machines back into their respective groups without have to manually drag and drop them over? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted December 2, 2020 ESET Staff Share Posted December 2, 2020 Unfortunately I cannot verify, but there might a way, using export/import mechanisms of group hierarchy. This would require you to: export list of devices with hierarchy from console of original ESMC import this hierarchy into new ESMC with enabled moving of devices. This step should move exactly named devices to name as was used previously, including creation of groups. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted December 2, 2020 Author Share Posted December 2, 2020 Quote Do you have any details on how to do this export/import option? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted December 2, 2020 ESET Staff Share Posted December 2, 2020 2 hours ago, tmuster2k said: Do you have any details on how to do this export/import option? I was referring to following functionalities as described in documentation: Export Static Groups Import Static Groups Link to comment Share on other sites More sharing options...
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