Paul.R 0 Posted June 19, 2020 Share Posted June 19, 2020 Hello! I bought an ESET IS license for about 2-3 months, in the meantime I reinstalled windows but I can no longer install that license. It seems to me that it is not valid even though it is bought from an authorized distributor. Error message: "license disabled" - in my.eset.com For more details I am at your disposal with any information. Thank you! A good day! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted June 20, 2020 Administrators Share Posted June 20, 2020 If you purchased the license from an authorized distributor the license must be legitimate and work. Please provide your public license ID or drop me a personal message with the license key enclosed. Paul.R 1 Link to comment Share on other sites More sharing options...
Paul.R 0 Posted June 20, 2020 Author Share Posted June 20, 2020 PM send Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted June 21, 2020 Most Valued Members Share Posted June 21, 2020 Does eset sell 2-3 month licenses. Thought the minimum was usually 1 year mallard65 1 Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 205 Posted June 21, 2020 Most Valued Members Share Posted June 21, 2020 I believe he means after 2 , 3 months , and I don't think ESET do sell monthly licenses , either than Android subscription which is monthly and possibly can be yearly I think If a license sold as monthly then it could be grey market , that what remains of the activated time. Link to comment Share on other sites More sharing options...
Paul.R 0 Posted June 21, 2020 Author Share Posted June 21, 2020 On Monday I will talk with those who sold me the license, if they don't give me a straight answer I will contact Consumer Protection on my country to take action against them. Thanks! //I will come with updates on this, let this topic open. The problem is they sold licenses on big retail sites in my country. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted June 21, 2020 Most Valued Members Share Posted June 21, 2020 1 hour ago, Paul.R said: On Monday I will talk with those who sold me the license, if they don't give me a straight answer I will contact Consumer Protection on my country to take action against them. Thanks! //I will come with updates on this, let this topic open. The problem is they sold licenses on big retail sites in my country. Just to clarify when you purchased the license how long was it for Link to comment Share on other sites More sharing options...
Paul.R 0 Posted June 21, 2020 Author Share Posted June 21, 2020 04.04.2020 Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted June 22, 2020 Most Valued Members Share Posted June 22, 2020 14 hours ago, Paul.R said: 04.04.2020 Sorry I meant how long e.g. when does it expire Link to comment Share on other sites More sharing options...
Paul.R 0 Posted June 22, 2020 Author Share Posted June 22, 2020 until 04.04.2021 Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 205 Posted June 22, 2020 Most Valued Members Share Posted June 22, 2020 (edited) 28 minutes ago, Paul.R said: until 04.04.2021 There should be a public ID for your license , if not then drop your license key to Marcos , he will be able to check it and help you with your license. By drop I mean Private Message him , Don't post it here. Edited June 22, 2020 by Nightowl Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted June 22, 2020 Administrators Share Posted June 22, 2020 We've got all the necessary details to pass the case further to the Romanian distributor to take care of it. Link to comment Share on other sites More sharing options...
Paul.R 0 Posted June 22, 2020 Author Share Posted June 22, 2020 (edited) Hi! Coming with answer from firm that I have bought the license key: We had a data breach on supplier. They give to me a new license. ESET RO was very helpful. Thanks again to you all. @Marcos tell me when you are available to send you the new license to check Edited June 22, 2020 by Paul.R Link to comment Share on other sites More sharing options...
Paul.R 0 Posted June 22, 2020 Author Share Posted June 22, 2020 ATTENTION! LESSON LEARNED, NEXT TIME TAKE A LOOK AT THIS BEFORE BUYING A LICENSE: https://www.eset.com/int/business/partner/find/#c11842 Link to comment Share on other sites More sharing options...
itman 1,668 Posted June 22, 2020 Share Posted June 22, 2020 9 hours ago, Paul.R said: https://www.eset.com/int/business/partner/find/#c11842 Maybe not. Below is what I received in FireFox when accessing Eset's listed business partner in Romania: Link to comment Share on other sites More sharing options...
SeriousHoax 83 Posted June 23, 2020 Share Posted June 23, 2020 10 hours ago, itman said: Maybe not. Below is what I received in FireFox when accessing Eset's listed business partner in Romania: Same in Chromium Edge. This is not good. Link to comment Share on other sites More sharing options...
ESET Staff Mirek S. 18 Posted June 23, 2020 ESET Staff Share Posted June 23, 2020 It just seem like invalid link on partner list. Certificate is issued to eset.ro (not nod32.ro) while both DNS entires lead to same IP. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted June 23, 2020 Administrators Share Posted June 23, 2020 http://nod32.ro redirects to https://www.eset.ro which uses a valid certificate. We'll fix the link at https://www.eset.com/int/business/partner. Link to comment Share on other sites More sharing options...
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