raigorodski 0 Posted May 10, 2018 Share Posted May 10, 2018 (edited) Since a few days a go, eraserver.exe process is consuming to much memory make the sever becoming very slow: Edited May 10, 2018 by raigorodski Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted May 11, 2018 ESET Staff Share Posted May 11, 2018 Could you please check database server that is ERA using is running properly? It is possible that database is not accessible (may be caused by system update) in which case ERA will be collecting received logs until write to database is possible. Link to comment Share on other sites More sharing options...
raigorodski 0 Posted May 11, 2018 Author Share Posted May 11, 2018 Thanks MartinK! Can you point me in the rigth direction how to do it ? Should i ask suport for my Eset´s local resseler ? Thanks again for your help! Link to comment Share on other sites More sharing options...
RvW 6 Posted May 28, 2018 Share Posted May 28, 2018 On 5/11/2018 at 2:18 PM, raigorodski said: Can you point me in the rigth direction how to do it ? Should i ask suport for my Eset´s local resseler ? Yes, please contact your local reseller or distributor. They will probably need logs from ESET Log Collector and Procmon logs: https://support.eset.com/kb6308/ Link to comment Share on other sites More sharing options...
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