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Posted

Hello, I just deactivated one client via ESET License Administrator panel and didn't get back this license. It still shows 13/15 licences used although I can see only 12 of them. Where is this one? Or how long it takes to be refreshed and show a right number?

  • ESET Staff
Posted

If the client was correctly deactivated, it should reflect the change momentarily. Have you attempted to logout / login? 

Posted

I attempted it several times but it didn't work. I have just added licence to another client and it still shows 13/15 so now it is correct.

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