Future changes to ESET NOD32 Antivirus, ESET Internet Security, ESET Smart Security Premium and ESET Ultimate Security

[SweX 871]

ESET never give any release dates, but BETA 1 will probably be released when it's ready for prime time.

[toxinon12345 32]

Descr:experimental auto-whitelist in Filesystem protectin

Details:limited to write-execute events & UPX bigger than ~3MB

[Marcos 5,259]

Descr:experimental auto-whitelist in Filesystem protectin

Details:limited to write-execute events & UPX bigger than ~3MB

 

Unfortunately, it's not clear what you mean. With Smart optimization and LiveGrid enabled, (automatically) whitelisted files are omitted from scanning.

[Octavian 5]

Hello, I have some interesting features and suggestions for Next Eset Smart Security

 

I observe that Eset Smart Security is not executed immediately or before run operating system, in present is a little delay at run of Eset Smart Security , in future would be good that Eset Smart Security to start as soon as possible even in boot sector.

Eset Smart Security display every time pop-up windows at detection of adware or potential unwanted (unsafe) applications, Eset Smart Security should try to clean adware or take automatic optimum decision, also if it is find a program that contain adware Eset Smart Security should clean only adware (if it is possible) not to uninstall whole application. Eset would be good that make available to change graphical interface from advanced settings or to change automatic graphic after new version. Eset should create a cloud system storage with virtual space (in cloud) for files, photos, documents, backup. This cloud system storage would be very useful and safe for users which want to have access at all files, photos, etc. from many devices that have installed Eset Security Solutions. This cloud services should be included in Eset Smart Security 8.

Eset Smart Security should have possibility to set scan priority (low, normal, high) for short time scan (reduce time for whole system scan) and for customised system resources consumption. Eset Smart Security is necessary to have Auto Mode, when activate, Eset take optimum decisions without requiring user intervention and without requiring any action from the user. Eset Smart Security should have a feature that check and advice user if in computer are installed programs (applications) that can interfere with Eset Smart Security. For speed up scan, when PC is connected to the internet Eset would be good to use cloud database and behavioural analysis of malware. For stronger malware removal should strengthened repair and delete capacity with File Shredder or method Gutmann. Eset Smart Security should have in Tools a tool that scan Windows, registry, files, applications, etc. if were not damaged or modified of malware, also check if not has been deleted a file or registry key that would cause errors or impairs the functioning of the system. In section Schedule should be added possibility to schedule scan at each 10, 15, 30 start of computer or define a scan data and execute scan with first start of computer (ex: 05.04.14 full system scan at first computer start). Would be good if Eset make available license packs with unlimited number of devices.

Eset would be interesting if have a world interactive map (cyber map) where to be represent in real time, based on Eset Live-Grid, attacks by type (Intrusion, Spam, Vulnerability, On-Demand, etc.).  Eset Smart Security should have Sandbox (for browser) for run suspected or sensible sites, also Safe Pay (Keeps hackers at bay by automatically opening all online banking pages in a separate, secure browser, and keeps all necessary credentials safe and within your reach.). Eset Smart Security would be good to have Safe Search to check display results (safe or unsafe) of search in Google and Bing. Eset Sysrescue should be simplified, in present must be installed Windows AIK for create a rescue disk, in future would be good to can run Sysrescue without need to install Windows AIK. In a computer with big files a whole system scan lasts about 4 hours, scan speed should be improved. In version 7 of Eset Smart Security capacity of response is low, program freeze when a full system scan with log runs, capacity of response should be improved for run without slow down even the computer is old.

Eset Smart Security in Tools would be good to add a tool that check potentially vulnerabilities from sites (When user want to view if site that often access is or not vulnerable at attacks). Eset should have a premium feature, Password Manager (stores, password management) this feature would have function of generate and stores user’s passwords. Eset Smart Security should have Security Vault for encrypt with password the most valuable or personal data. Network Threat Protection would be good to be in Eset Smart Security. For considerable energy savings or battery savings Eset should add Power Saving Mode. One of interesting feature that should be ad is Wallet (Stores your sensitive credentials and automatically logs you in to all your favourite websites emails and apps.) Eset should have Anti-Piracy (Check license if is genuine or pirated). Eset warns if operating system is not up-to-date, would be good as Eset warns if programs installed on computer are not up-to-date. Eset would be good to have a Gold Version to provide ultimate protection with premium services and extra features. Eset Smart Security should add in Tools a tool named Deep Rootkit Scanner, this tool would be useful to detect sophisticated and well hide rootkits. Eset should add Network Mapping Monitor (Display and monitor devices that are connected in home network besides base PC. Prevent unauthorized connection of devices at Home Network.). In Eset Smart Security Firewall does not secure protocol IPV 6, all protocols and ports must be maximum secured. For more beautiful design in Graphic Setting would be good to add dynamic control of all icons and active control elements.

Eset Social Media Scanner Should have possibility to block pages with ads, public pages, groups etc. Eset Social Media Scanner must have a feature that control accounts, pages, posts, content, etc. (User defined rules ex: Block adult content, block defraud pages; like Control Parental for Facebook). Eset Social Media Scanner Should check if profile image of user or personal data were or not used at other accounts, and check if user’s profile photo is or not used like profile photo at other account.

Eset Smart Security when find an infected file displays multiple notifications as file was cleaned or placed in quarantine, but not always files are really cleaned or placed in quarantine (sometimes files remains), clean capacity should be increased. Eset Smart Security is too heavy with system, when is introduced a removable device with many files, when Eset automatic scan this device Eset become unresponsive and freeze. While Eset scans removable device is difficult to run files that are on device. Performance should be improved. Would be good to add my.eset.com Dashboard (See all the status and licensing information about software and services in your own my.eset.com dashboard. Remote scan and fix security issues on all your Eset-protected devices from anywhere using my.eset.com. Eset Smart Security should have Anti-Banner (Protection, filtering publicity banners). Eset Smart Security Would be good to have Secure Keyboard for more protection against Keyloggs. Eset would be good to have Start-Up Manager (Manage all tasks, applications that starts with windows). Eset Smart Security must add Chat Encryption (Keeps your conversations private on Yahoo, messenger, Mail, Social Network, etc.

Eset Smart Security should have various profiles which are optimized for different activities. For example: 4 profiles, profile standard (standard settings, tasks, and activities), profile gaming (optimising settings, activities, tasks for gaming.), profile Power Saver (optimiser tasks, settings, activities for maximum energy savings.), profile Advanced (premium settings, activities, maximum power, ultimate protection by additional parameters). At Eset Smart Security Advanced Settings must be optimised (changed) such that can be accessed easily from windows 8 tablets and from touch screen devices. Eset Smart Security would be good to have a Self-Repair feature (this feature auto repair Eset Smart Security or provide user repair methods from errors missing files, drivers or malfunction). In AutoScan from Eset Smart Security would be good to introduce Scan Automatically Mapped Network Devices, also keyloggs scan would be good to add. Eset Smart Security should have a feature (tool) that safe decrypt files in case if computer is infected with Ransomware and offer good shield against Ransomware. Eset Smart Security it is necessary to have a tool that create a secure network connection, VPN (Virtual Private Network). Eset Smart Security would be good to have Live-Grid Statistics (Display number of safe files and infected files that were collected by cloud). When new version of Eset Smart Security will come, hope that GUI will be improved.

[rugk 397]

Hello @Octavian,

 

a great and detailed feedback you gave! Thanks for this!

 

There are many point's and so of course there are also some points that may be discussable or that are already in the product.

But there are also many good points you noticed!

 

So please be patient. I'm sure a moderator is answering soon.

[Marcos 5,259]

So please be patient. I'm sure a moderator is answering soon.

There are too many points to answer separately. As you wrote, some things are already in the product (e.g. drivers and ekrn.exe starts as soon as possible, Linux-based LiveRescue not requiring AIK, etc.) and most of the rest are ideas that would make the products unnecessarily bloated or they are not good or safe ideas (e.g. ESET cannot remove PUAs automatically by default for legal and safety reasons) and ESET won't include them in future versions of the products.

[Arakasi 549]

 

So please be patient. I'm sure a moderator is answering soon.

There are too many points to answer separately. As you wrote, some things are already in the product (e.g. drivers and ekrn.exe starts as soon as possible, Linux-based LiveRescue not requiring AIK, etc.) and most of the rest are ideas that would make the products unnecessarily bloated or they are not good or safe ideas (e.g. ESET cannot remove PUAs automatically by default for legal and safety reasons) and ESET won't include them in future versions of the products.

 

This is true, the user is seeing the gui open, not services start.

There is a strict cleaning option.

ESET isnt a datacenter or hosting company.

There is already graphics adjustments.

It already looks for conflicting drivers and warns during installation.

Many of these are already available, the user just doesn't have the product knowledge.

A nicer, more organized, and utilization of forum tools would also help us read those, its discombobulated .

•  

1.  

[SweX 871]

 

So please be patient. I'm sure a moderator is answering soon.

and most of the rest are ideas that would make the products unnecessarily bloated or they are not good or safe ideas (e.g. ESET cannot remove PUAs automatically by default for legal and safety reasons) and ESET won't include them in future versions of the products.

Thanks, now I don't need to mention this myself.

 

As for many of the suggestions, have all of them in ONE product is not my cup of tea. And there is already several good online services (cloud backup etc..), and/or stand-alone applications that you can download and use for one or several of the suggestions. 

Edited July 13, 2014 by SweX

[rugk 397]

Although you are right that there many not such good ideas I don't wanted to say "Bad feedback - bug off!". This would be dissuasive and it is also not true, because I find at least one points that is - IMO - quite good.

I mean this point:

 

Would be good to add my.eset.com Dashboard (See all the status and licensing information about software and services in your own my.eset.com dashboard.

 

Just to bring it into the right from...

 

Description: Adding an online dashboard where you manage your licenses.

Detail: You should be able to delete/move/view your (multi-device) license(s) online.

More detail: see this topic: Delete Eset Licences From A Device Or Move It To Another Device / Online License Managment

(Please also reply to this topic if it only applies there)

Edited July 13, 2014 by rugk

[Arakasi 549]

True rugk

[SweX 871]

@rugk

 

Yes sure, FYI I didn't read the whole post since I don't like to read posts where there are no spaces between sentences. It's like I would talk for 3 minutes straight without taking a break to breath.

 

So I only answered on those suggestions that I saw wich simply don't need to be implemented, and some that absolutely shouldn't be implemented. Instead one can use services and softwares that is made by other companies and developers that have expertise in these areas. ESET should continue to focus where their focus is today. Its better to be good and focus at a couple of things, than do 10 things at ones resulting in something half-baked. 

Edited July 13, 2014 by SweX

[Arakasi 549]

The main point is, for the most part, and i stress the most part, not all companies. ESET is doing better and improving the areas that need to be improved, while other security companies are failing. They aren't concentrating more efforts in certain areas, are not biting off more than they can chew, and not trying to be the best, they just are by their actions.

ESET has partners that are assisting in areas that do not require ESET, but may add that extra layer of security. Very good example: Deslock

I installed it on my office computer to test. Its a brilliant piece of software, and i have more trust, faith, and passion for the product being able to purchase and receive support from ESET.

Edited July 13, 2014 by Arakasi

[rugk 397]

@SweX: Yeah I fully agree to you!

@Arakasi: Yes I agree to you to. Another example is DriveSecurity.

[Octavian 5]

 

So please be patient. I'm sure a moderator is answering soon.

There are too many points to answer separately. As you wrote, some things are already in the product (e.g. drivers and ekrn.exe starts as soon as possible, Linux-based LiveRescue not requiring AIK, etc.) and most of the rest are ideas that would make the products unnecessarily bloated or they are not good or safe ideas (e.g. ESET cannot remove PUAs automatically by default for legal and safety reasons) and ESET won't include them in future versions of the products.

 

 

 

 

 

So please be patient. I'm sure a moderator is answering soon.

There are too many points to answer separately. As you wrote, some things are already in the product (e.g. drivers and ekrn.exe starts as soon as possible, Linux-based LiveRescue not requiring AIK, etc.) and most of the rest are ideas that would make the products unnecessarily bloated or they are not good or safe ideas (e.g. ESET cannot remove PUAs automatically by default for legal and safety reasons) and ESET won't include them in future versions of the products.

 

This is true, the user is seeing the gui open, not services start.

There is a strict cleaning option.

ESET isnt a datacenter or hosting company.

There is already graphics adjustments.

It already looks for conflicting drivers and warns during installation.

Many of these are already available, the user just doesn't have the product knowledge.

A nicer, more organized, and utilization of forum tools would also help us read those, its discombobulated .

•  

1.  

 

Yes, I know that some features already are in Eset Smart Security but I focused on features that are not, I know Eset Smart Security well and use it over 4 years, I rephrased some existing features.

 

To create a sysrescue disk from Eset Smart Security it is necessary to have Windows AIK installed on computer, I referred to Eset Sysrescue from Eset Smart Security not Sysrescue linux based.

 

About graphic, Eset GUI at version 7 looks like version 6 GUI and at Advanced Settings graphical interface it is not optimized for windows 8 touchscreen devices, it is necessary to change mode of display Advanced Settings.

[Octavian 5]

 

 

So please be patient. I'm sure a moderator is answering soon.

and most of the rest are ideas that would make the products unnecessarily bloated or they are not good or safe ideas (e.g. ESET cannot remove PUAs automatically by default for legal and safety reasons) and ESET won't include them in future versions of the products.

Thanks, now I don't need to mention this myself.

 

As for many of the suggestions, have all of them in ONE product is not my cup of tea. And there is already several good online services (cloud backup etc..), and/or stand-alone applications that you can download and use for one or several of the suggestions. 

 

Some of this features can be added in a separate version of Eset for home, a version with premium features but this depends from manufacturer if want or not to launch so version.

[Octavian 5]

@rugk

 

Yes sure, FYI I didn't read the whole post since I don't like to read posts where there are no spaces between sentences. It's like I would talk for 3 minutes straight without taking a break to breath.

 

So I only answered on those suggestions that I saw wich simply don't need to be implemented, and some that absolutely shouldn't be implemented. Instead one can use services and softwares that is made by other companies and developers that have expertise in these areas. ESET should continue to focus where their focus is today. Its better to be good and focus at a couple of things, than do 10 things at ones resulting in something half-baked. 

 

 

The main point is, for the most part, and i stress the most part, not all companies. ESET is doing better and improving the areas that need to be improved, while other security companies are failing. They aren't concentrating more efforts in certain areas, are not biting off more than they can chew, and not trying to be the best, they just are by their actions.

ESET has partners that are assisting in areas that do not require ESET, but may add that extra layer of security. Very good example: Deslock

I installed it on my office computer to test. Its a brilliant piece of software, and i have more trust, faith, and passion for the product being able to purchase and receive support from ESET.

Yes, it is important that Eset concentrated to some points but if will spin in circles, progress will be not so good. It is good to work for improve actual technologies but it is necessary to launch may be few new technologies.

 

I really like that Eset work good at false positive chapter and in latest tests Eset have almost no false positive detected.

Sorry for my mode of writing, I accustomed to write and read in this mode.

 

To be honest I like Eset as it is and I will continue to use many years before.

[rugk 397]

Yeah you are right that they have to made progress and add new features, but this features must have to do something with Security/Protection/Anti-Malware, because it's really not good to have an all-in-one solution. If you want features that have nothing to do with Security/Protection/Anti-Malware then you can use other products from other companies.

The best two reasons why this is good are:

1. Every company should be focused on the features they can implement in a very high quality and they should stay in their scope of business. (colloquial: they should what they can do best) And so they got high-quality products without unnecessary functions.
   You have to see that every company has staff - and this staff is maybe specialized to a special thing. So if you include features for an all-in-one solution you have to ways. You can...
   1. employ new stuff and that would cause costs (and so also the products will cost more) or...
   2. use this staff and say them they should develop now the new additionally features. This would cause that the main-features are not more developed so much/good and the quality of the main product can get worse.
2. If you have are free to use a product for one task and not (have to) use an all-in-one-solution then you can use the products for the other tasks that fit best to you.

We all know that some other firms don't follow this (e.g. the big yellow one) and also make such all-in-one solutions, but I think this isn't the right way and ESET shouldn't go this way.

 

And the graphics are already really good - they don't have to reinvent the wheel if it is already good. Of course if they improve the GUI or have to make new buttons inside it and so they must redesign it then it's ok to change the GUI, but there is every time the "risk" that it can be worse than before.

And the touchscreen design was already discussed.

[Marcos 5,259]

Yes, it is important that Eset concentrated to some points but if will spin in circles, progress will be not so good. It is good to work for improve actual technologies but it is necessary to launch may be few new technologies. 

 

To name the recently introduced technologies: Advanced memory scanner, Exploit blocker, Vulnerability shield, LiveGrid (instant cloud blocking), continually improved advanced heuristics in terms of detection and performance. As you can see, ESET puts a lot of effort into technologies that bring actual benefits to users.

Developing each technology takes a lot of resources and time. The number of features doesn't matter; what matters is how good protection, safety (false positives) and footprint a security product can offer. Introducing 20-30 or more new features not bringing any actual benefits for users would be wasting of time and resources.

 

If you think that ESET lacks protection against some kind of malware or other threats, please let us know and we'll look into it.

[rugk 397]

This is just a small desire, but without it it's a bit annoying...

 

Description: Add the button "Apply" to the options window.

Detail: It's a bit annoying that you have to close and reopen the options window if you (e.g.) just want to test some settings. So you should add the option to apply the settings without closing the window.

[Octavian 5]

Yeah you are right that they have to made progress and add new features, but this features must have to do something with Security/Protection/Anti-Malware, because it's really not good to have an all-in-one solution. If you want features that have nothing to do with Security/Protection/Anti-Malware then you can use other products from other companies.

The best two reasons why this is good are:

1. Every company should be focused on the features they can implement in a very high quality and they should stay in their scope of business. (colloquial: they should what they can do best) And so they got high-quality products without unnecessary functions.

   You have to see that every company has staff - and this staff is maybe specialized to a special thing. So if you include features for an all-in-one solution you have to ways. You can...

   1. employ new stuff and that would cause costs (and so also the products will cost more) or...
   2. use this staff and say them they should develop now the new additionally features. This would cause that the main-features are not more developed so much/good and the quality of the main product can get worse.
2. If you have are free to use a product for one task and not (have to) use an all-in-one-solution then you can use the products for the other tasks that fit best to you.

We all know that some other firms don't follow this (e.g. the big yellow one) and also make such all-in-one solutions, but I think this isn't the right way and ESET shouldn't go this way.

 

And the graphics are already really good - they don't have to reinvent the wheel if it is already good. Of course if they improve the GUI or have to make new buttons inside it and so they must redesign it then it's ok to change the GUI, but there is every time the "risk" that it can be worse than before.

And the touchscreen design was already discussed.

 

 

 

Yes, it is important that Eset concentrated to some points but if will spin in circles, progress will be not so good. It is good to work for improve actual technologies but it is necessary to launch may be few new technologies. 

 

To name the recently introduced technologies: Advanced memory scanner, Exploit blocker, Vulnerability shield, LiveGrid (instant cloud blocking), continually improved advanced heuristics in terms of detection and performance. As you can see, ESET puts a lot of effort into technologies that bring actual benefits to users.

Developing each technology takes a lot of resources and time. The number of features doesn't matter; what matters is how good protection, safety (false positives) and footprint a security product can offer. Introducing 20-30 or more new features not bringing any actual benefits for users would be wasting of time and resources.

 

If you think that ESET lacks protection against some kind of malware or other threats, please let us know and we'll look into it.

 

Yes it is true, it is not important quantity but quality. Eset strengthened actual components.

 

 

Thank You! For advice.

[Octavian 5]

I have notice that when a PUA is detected by Eset and a warning window is displayed, if I press ‘’No Action’’ button, file cannot be run, this should be revise.

I propose to be added in Advanced Settings a setting that block PUA to download (this setting can be optional, user can decide to activate it or not.)

Also when Internet Explorer is open in Metro Mode, Eset display notification, when a PUA was detected, on desktop, in future Eset should display a notification in Metro Mode of Internet Explorer.

 

 

 Have a question: I run Windows 8.1 update, I have installed Eset Smart Security 7, when I log in to computer Eset Logo do not appear immediately but  with a delay, it is normal that, or Eset Smart Security does not work good?

[Octavian 5]

Eset Online Scanner was not upgraded from a long time, it is necessary to upgrade more often, to introduce new malware detection technologies and for be more powerful at threat detection.

[Marcos 5,259]

I have notice that when a PUA is detected by Eset and a warning window is displayed, if I press ‘’No Action’’ button, file cannot be run, this should be revise.

 

If you want to allow certain PUA, exclude it from detection by unfolding advanced options and checking the appropriate box, then click No action. The PUA won't be detected the next time you access it on a disk.

[Arakasi 549]

Have a question: I run Windows 8.1 update, I have installed Eset Smart Security 7, when I log in to computer Eset Logo do not appear immediately but  with a delay, it is normal that, or Eset Smart Security does not work good?

 

What you are seeing is the GUI loading.

This is not the ESET service, only the visual aspect of the program, which does not even have to be loaded at all for the protection to work.

[Octavian 5]

Hello,

 

It is nice type of notification present in attached image.   

At next version of Eset Smart Security in Advanced Settings can be added such type of buttons for configuration of protection modules.

Edited July 17, 2014 by Octavian