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John Dow

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  1. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 16.2.11 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 16.2.11 have been released and are available for download.
    Changelog:
    Version 16.2.11
    GUI: New onboarding wizard replaces post installation wizard
    Advanced setup: Protection features moved under a new Protections section
    Network traffic scanner (former protocol filtering) moved under Detection engine
    Web and email section split into more logical part
    Firewall: Redesigned and reworked firewall in GUI and advanced setup
    Completely redesigned firewall rule editor
    New layout of Setup page network section
    Redesigned network troubleshooting wizard
    New sidebar Running processes
    Other changes e.g. known network changed to network profiles with activators, …
    Advanced setup: New connectivity section includes proxy settings
    GUI: unified colors communication for pausing, disabling of core and regular features
    New uninstall survey opened during uninstallation
    Other small improvements
    Added info about user who started scan
    Accessibility: fixed bugs: reading out elements in notifications like paths, headers, links, …
    Added option to hide unprotected Wi-Fi notification
    Bug-fixing and other small things
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  2. Upvote
    John Dow gave kudos to itman in Strange file in operating memory of the computer   
    Eset does not and cannot scan pagefile.sys, hiberfile.sys and swapfile.sys files. As your screen shot and my below screen shot shows, zero files were scanned;

    If you are worried about malware in the pagefile, it can be cleared at system shutdown by setting appropriate registry key to do so. Or, via like Group Policy setting if you are running a Win Pro+ version.
    Likewise, the hiberfil.sys and swapfile.sys files can be deleted by running appropriate command line option to disable Hibernation, rebooting, and then re-enabling Hibernation. The same also can be done via Group Policy option.
  3. Upvote
    John Dow gave kudos to Marcos in FALSE ALERTS of System Informer   
    Process Hacker is indeed detected as a potentially unsafe application. System Informer cannot be misused in attacks, at least we have no information about a vulnerability that would allow it.
  4. Upvote
    John Dow gave kudos to Marcos in I suggested this before...   
    The engine version used to be shown in the past, however, with the introduction of LiveGrid and pico updates the engine updates became less important which is why the product version is displayed in the tool tip in current versions. Needless to say that decisions about changes in gui are made after deep analysis in cooperation of several departments and it's not just a decision of a concrete person.
  5. Upvote
    John Dow gave kudos to rotaru in I suggested this before...   
    ... but was never implemented.
     
    When I hover my mouse over the ESET icon on taskbar I get "ESET NOD32 16.1.14.0" . This is useless info, whoever installed ESET on their computer knows already that icon is for ESET ; additionally the version is not something we can double-check easily so again , without value .
    Wouldn't be more valuable something like "Last updated 53min ago"   ???
  6. Upvote
    John Dow gave kudos to Marcos in License   
    It's up to our partners whether they'll offer 2 or 3 year licenses. It's likely that more countries will stop offering 3-year licenses this year.
  7. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 16.1.14 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 16.1.14 have been released and are available for download.
    Changelog:
    Version 16.1.14
    NEW: Added Live Tiles on Overview page
    NEW: Added new Light / Dark mode switch to GUI
    IMPROVED: Additional network details displayed under Network adapters in GUI
    FIXED: various fixes and minor improvements
    Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  8. Upvote
    John Dow gave kudos to Marcos in Differences between EAV and "VirusTotal ESET" detection   
    I don't know what detection you got. I got an alert about JS/Adware.Agent.AU when clicking an ad on their website. The detection is correct.
  9. Upvote
    John Dow gave kudos to Marcos in Taskbar Icon Constantly Spinning   
    V16.1 is now available for download at https://forum.eset.com/files/category/3-early-access/.
  10. Upvote
    John Dow gave kudos to Marcos in Do I "have" to create an ESET HOME account?   
    Since subscription is currently used in the US only, please contact ESET LLC if there's something unclear regarding it. As far as I know, it's yearly subscription and can be de/activated in e-store after logging in.
    At this stage when integration of the subscription system is still being worked on and decisions are being made, I'm unable to provide any further details. In the end, the system should bring benefits to users and make renewal seamless and hassle-free.
  11. Upvote
    John Dow gave kudos to Marcos in Do I "have" to create an ESET HOME account?   
    To my best knowledge, subscription is currently available only in the US. In the future, it will be available in all countries and the products as well as the ESET HOME portal will be better adapted to it.
    If you don't need to share or otherwise manage your license(s) and do not use Anti-Theft nor Parental Control, you don't need to sign up for ESET HOME now.
  12. Upvote
    John Dow received kudos from NottaTaxThing in Do I "have" to create an ESET HOME account?   
    I don't understand what is "ESET HOME" for.
    I can perfectly read what EAV says and is in the screenshot posted below, but I can simply "see and manage" my (only one) EAV license in "ESET - Official Online Store" ( https://buy.eset.com/it/cart/login )
    I can see when it expires, and how many (... one) I have.
    So why open a new "account" or register in another (maybe useless, I don't know) site? 
    I can't find anywhere what is the content of "ESET HOME", maybe I lost the right knowledge base page dealing with it.
    Can someone post some screenshots to see what's inside? So that I can appreciate the difference?

  13. Upvote
    John Dow gave kudos to Marcos in ESET Windows home products version 16.0.26 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 16.0.26 have been released and are available to download.
    Changelog:
    Version 16.0.26
    FIXED: Various issues and crashes with email clients and 3rd party plugins FIXED: Incorrectly displayed customized logo FIXED: GUI crashes Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  14. Upvote
    John Dow gave kudos to Marcos in Do I "have" to create an ESET HOME account?   
    ESET HOME enables you to manage your licenses or subscriptions as well as devices with ESET products. It also provides quick access to Anti-Theft, Parental Control and Password Manager for those who have ESET Smart Security Premium or ESET Mobile Security or Parental Control for Android.
    With the transition to the subscription model it will gain on importance. In the future you should have just one account to ESET HOME and you won't need to have another login to e-store. As for activation, you don't need to know your license key, just connect your ESET product with ESET HOME to activate the license.
    You can also install the ESET HOME app on Android and get notifications and warnings from the desktop security product, e.g. if you installed ESET on another family member's device.
  15. Upvote
    John Dow gave kudos to itman in Differences between EAV and "VirusTotal ESET" detection   
    Also of note is I have Firefox set to use HTTPS connection by default.
    Eset does not block access to https://depositfiles.com/.
  16. Upvote
    John Dow gave kudos to itman in Differences between EAV and "VirusTotal ESET" detection   
    This statement needs further clarification;
    Browsers have options to block pop-ups.
    Pop-up ads although a nuisance are not necessarily malicious.
    Browsers have extension/add-ons that will block ads.
    Whether JavaScript code being processed by a browser is obfuscated per se is immaterial. It is only material if the JavaScript code after being de-obfuscated is determined to contain malicious code. Therefore in this instance, did the JavaScript code contain malware or perform activities that are suspicious enough to warrant blocking of the URL?
  17. Upvote
    John Dow gave kudos to Marcos in Differences between EAV and "VirusTotal ESET" detection   
    Correct. I'd only add that blacklisting a url takes only about 5 minutes until it takes effect in VirusTotal. In this case the url is not blacklisted but the JavaScript is detected when the actual html code is scanned. Scanning a URL at VirusTotal doesn't scan actual html content on the website unlike Quttera does and only compares the url with vendors' url blacklists.
  18. Upvote
    John Dow gave kudos to Marcos in Differences between EAV and "VirusTotal ESET" detection   
    There's an obfuscated JS on the website which is detected and is most likely responsible for pop-up advertisements:

  19. Upvote
    John Dow gave kudos to Marcos in Differences between EAV and "VirusTotal ESET" detection   
    That's because on VirusTotal you check if a website is blacklisted by AV vendors while AVs scan the actual html code to determine if it's malicious.
  20. Upvote
    John Dow gave kudos to Marcos in EAV's signature invalid?   
    It should be reported to the developers of System Informer. What matters is that Explorer shows 1 (egui) or 2 (ekrn.exe) certificates as valid. One of the certificates is self-signed, hence the verification fails in Explorer too, however, this is perfectly ok.
  21. Upvote
    John Dow gave kudos to Minimalist in EAV's signature invalid?   
    I checked binaries on my installation and they have two certificates. One is OK but the other gives this error:

     
    It seems that it's self signed and root certificate is not installed:
     

  22. Upvote
    John Dow gave kudos to rotaru in Why EAV doesn't show up in the Tray icon also the virus update information?   
    ESET still performs "classic" updates; OP is right, and info like "Last update performed on ...." is more valuable than "engine version".
    "Engine version" is not posted on national TV , so we are aware of.....
  23. Upvote
    John Dow gave kudos to Nightowl in How to dismiss "Your operating system is outdated."   
    That's great Staying with an Operating System that receives updates on regular basis (supported) is much better than using one that got left out of support.
  24. Upvote
    John Dow received kudos from Nightowl in How to dismiss "Your operating system is outdated."   
    In fact I got rid of Windows 7 and passed without any cost to Windows 10.
    Remember that upgrading from Windows 7 to Windows 10 is still freely available online, and you can choose to keep your existing programs/documents at the beginning of the installation phase.
    https://www.microsoft.com/en-us/software-download/windows10
    In case one has problems with "Media creation tool", you can download Windows 10 ISO following this simple procedure
    https://winbuzzer.com/2021/03/19/how-to-download-the-lastest-windows-10-iso-without-the-media-creation-tool-xcxwbt/
     
  25. Upvote
    John Dow gave kudos to Marcos in Why EAV doesn't show up in the Tray icon also the virus update information?   
    You are looking at wrong settings. In the advanced setup navigate to Notifications -> Desktop notifications -> Edit.
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