Celyka 1 Posted December 24, 2022 Posted December 24, 2022 Hello, Running version 16.0.24.0. Startup scan has the icon doing it's 'Radar' like spinning but when the scan is finished the spinning does not stop. I have to reboot to get the icon to stop spinning. How can I make this stop please? It's happening on all 3 PCs I have. I know I could just hide the icon but I don't want to. Thanks!
Administrators Marcos 5,739 Posted December 24, 2022 Administrators Posted December 24, 2022 Please run Task manager, right-click ESET Proxy GUI and select Create dump file: After a dump eguiProxy.DMP has been generated, compress it and upload it here.
Celyka 1 Posted December 25, 2022 Author Posted December 25, 2022 Thanks for the reply. It's not spinning now since I have already rebooted and I don't know if that's important but I will do this tomorrow when the start up scan begins.
itman 1,924 Posted December 26, 2022 Posted December 26, 2022 This same behavior happened to me on the first time system startup the day after I had upgraded to ver. 16. The behavior tracked to Eset was attempting to perform a sig, update and went into a loop at that point. I had full Internet connectivity, so it wansn't related to that. I subsequently rebooted and this activity stopped and has never reappeared again.
Wazza 0 Posted December 26, 2022 Posted December 26, 2022 G'day everyone, I have the same issue on Windows 10 21H2. I have attached a dump file for the ESET Proxy GUI process (compressed size = 47 MB, uncompressed = 129 MB). Hope this helps with debugging! Wazza 1965186005_2022-12-26WazzaeguiProxy.zip
Celyka 1 Posted December 27, 2022 Author Posted December 27, 2022 (edited) Not sure if I did this correctly but here is the file While a reboot does resolve the issue it happens every new day at windows startup eguiProxy.rar Edited December 27, 2022 by Celyka Correct a statement Szkrabula 1
Celyka 1 Posted December 27, 2022 Author Posted December 27, 2022 I recently updated my father's computer and removed Nod 32 and reinstalled it on his new computer. After the update to the latest version, the exact same thing is happening to him as well.
Administrators Marcos 5,739 Posted December 28, 2022 Administrators Posted December 28, 2022 Thank you for the dumps. It turned out to be a bug that has been fixed in the mean time, the fix will be included in the upcoming v16.1 update. P_ESSW-15965
Szkrabula 0 Posted March 18, 2023 Posted March 18, 2023 Hi, when can we expect v16.1 because this spinning wheel is driving my "inner madman" crazy, is there a beta version I could install?
Administrators Marcos 5,739 Posted March 21, 2023 Administrators Posted March 21, 2023 V16.1 is now available for download at https://forum.eset.com/files/category/3-early-access/. John Dow and micasayyo 2
czesetfan 43 Posted March 21, 2023 Posted March 21, 2023 Is there a changelog for 16.1.13 available ? micasayyo 1
Administrators Marcos 5,739 Posted March 21, 2023 Administrators Posted March 21, 2023 It will be available at the time of the release soon. micasayyo 1
Szkrabula 0 Posted March 25, 2023 Posted March 25, 2023 Hi, The test version still has this problem eguiProxy.zip
Szkrabula 0 Posted April 1, 2023 Posted April 1, 2023 Hi, and from version 16.1.14, the same situation eguiProxy.zip
Wazza 0 Posted April 5, 2023 Posted April 5, 2023 Yes, I have just upgraded to 16.1.14 and still have a constantly spinning Eset taskbar icon. This issue has not been fixed as of 16.1.4.
Administrators Marcos 5,739 Posted April 5, 2023 Administrators Posted April 5, 2023 11 hours ago, Wazza said: Yes, I have just upgraded to 16.1.14 and still have a constantly spinning Eset taskbar icon. Thank you, the bug will be eventually fixed in the next version. MatG-DK 1
MatG-DK 0 Posted April 30, 2023 Posted April 30, 2023 On 4/5/2023 at 5:22 PM, Marcos said: Thank you, the bug will be eventually fixed in the next version. Looking forward to an update Founding this thread gives me some peace, because i was also one of those who does not sleep well when my ESET not works as it should..
New_Style_xd 73 Posted June 28, 2023 Posted June 28, 2023 On 4/30/2023 at 3:12 PM, MatG-DK said: Looking forward to an update Founding this thread gives me some peace, because i was also one of those who does not sleep well when my ESET not works as it should.. Could it be that the bug has been fixed, it's been a while since anyone has posted anything about it, are you still dizzy to see ESET spinning?
Administrators Marcos 5,739 Posted June 28, 2023 Administrators Posted June 28, 2023 Should be ultimately fixed in v16.2 which is currently available as a beta for Insider testers.
Szkrabula 0 Posted June 29, 2023 Posted June 29, 2023 Hi, is it possible to get a link to the beta version ?
New_Style_xd 73 Posted June 29, 2023 Posted June 29, 2023 9 hours ago, Szkrabula said: Hi, is it possible to get a link to the beta version ? The link used to work, but I don't know what's happening that doesn't work. Versions are not displayed. https://forum.eset.com/files/category/3-early-access/
Administrators Marcos 5,739 Posted June 30, 2023 Administrators Posted June 30, 2023 We have made a new version 16.2.10 available for our forum users in advance. You can download it from https://forum.eset.com/files/category/3-early-access/. The new version along with a changelog is going to be released soon.
Szkrabula 0 Posted June 30, 2023 Posted June 30, 2023 Thank you, new beta version installed, I will test and give info.
Administrators Marcos 5,739 Posted June 30, 2023 Administrators Posted June 30, 2023 Just now, Szkrabula said: Thank you, new beta version installed, I will test and give info. Let me correct you, it's not a beta but the final version which is going to replace the current v16.1.14 soon.
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