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Taskbar Icon Constantly Spinning


Celyka

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I'd also add that we recommend switching to the pre-release update channel in the advanced update setup which supports the new firewall in v16.2. The module will be available to all users at the time of the release of v16.2.

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4 minutes ago, Szkrabula said:

Unfortunately, the problem on my computer persists and the icon spins until I restart the computer a second time.

Eset animation of its desktop toolbar icon occurs during the following events;

1. Checking for Eset updates.

2. Downloading and installation of Eset updates.

3. Default Eset scheduled scan as a result of 2)..

You will have to determine which of the above is active when the icon animation persists.

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Itman, do you see the topic of the post?

Do you think I would post a log because of what you provided?

Think before you write and don't clutter the forum with pointless advice.

Edited by Szkrabula
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6 minutes ago, Szkrabula said:

Itman, do you see the topic of the post?

Well, excuse me! The topic was posted by someone else; not you.

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One possibility for Eset's startup scanning not completing is a "deadly embrace" scenario. That is two processes are trying to access a file at the same time under exclusive control resulting in a deadlock status between the two processes.

Is Eset the only security solution installed on the devices having this problem?

Edited by itman
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Yes, ESET is the only antivirus on this computer, the problem started with the release of version 16 and neither 16.1 nor 16.2 solved the problem for me.

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We will check the egui_proxy dump to determine what was going on. Please wait and avoid any speculations until then.

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  • 4 weeks later...
  • 2 months later...

Hi everyone,

I too still have the spinning-forever Eset icon - it's been that way for nearly 10 months now. Currently running 16.2.15.0 and having the same experience as Szkrabula and others.

Cheers,

Wazza

 

eguiProxy.zip

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When reporting the issue, please include information about what you are seeing when you hover the mouse cursor over the spinning icon. If it reads "update in progress", does the icon stop spinning after running manual update?

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  • 2 weeks later...

Good day 

I have version 16.2.15.0. and I have spinning ESET icon .
There is is no update available. I clicked on check update and nothing was forthcoming. It has the latest updates.
I have rebooted my laptop today. 
The only thing that changed between today and yesterday - it wasn't doing it yesterday - was:
I changed the performance priority on my laptop from appearance to performance and I switched the Paged Pool memory sizes from "Let Windows do it automatically" to a user defined size 5000MB -  20000MB, because Eset was slowing down my laptop. 
I only have 4Gb Ram. 😔

Anyway hope this helps to sort out the spinning icon. 

 

eguiProxy.rar

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On 10/17/2023 at 5:55 PM, R1dcully said:

I have version 16.2.15.0. and I have spinning ESET icon .

Thank you, the dump has been passed to developers for perusal.

P_ESSW-17293

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  • 4 weeks later...

I am running 16.2.15.0 on Windows 10 and the icon never stops spinning. It says when I hover over it: Scan is running - even when no scan is running. 

Is there an answer to this problem yet? Is there anything I can do about it?

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1 hour ago, davidw said:

I am running 16.2.15.0 on Windows 10 and the icon never stops spinning. It says when I hover over it: Scan is running - even when no scan is running. 

Is there an answer to this problem yet? Is there anything I can do about it?

Does the issue persist if you switch to the pre-release update channel in the advanced setup and upgrade to v17.0.10?

You can now download and install v17 also from https://forum.eset.com/files/file/127-eset-security-17013/.

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