peteyt
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Posts posted by peteyt
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22 hours ago, total said:
Why not loading all at the same time ,or GUI prior to that to create the feeling that "I am protected"????
Problem is if Eset GUI and drivers loaded at the same time they would have to wait for windows GUI first.
By loading eset services and stuff before the Windows GUI has loaded, eset is protecting you from the start. If it waited for the Eset GUI it would potentially put the user at risk.
I presume some stuff will have more priority. Not sure if it could be quickened though or if that would cause delays
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Can you see what was scanned and missed in the logs? If so maybe try and scan them manually to see if the same behaviour occurs
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5 hours ago, Marcos said:
Version 7917 is currently available on the pre-release update channel only.
This is why I think having somewhere with the module version numbers could be handy - as sometimes people think theirs are out of date and not updating properly because someone's is higher as they are using pre-release updates
- mallard65, edwardnv and New_Style_xd
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On 2/24/2022 at 8:28 PM, Marcos said:
You have the latest module:
15 hours ago, New_Style_xd said:Truth has several modules that have not yet been updated.
I'm waiting for these modules to be updated, it's not possible that it was all this time without a problem or bugs
To avoid things like this coming up again and again would it be possible to have a webpage which would show all the current modules for normal and pre release @Marcos
This would also allow people to know if they had an issue
- New_Style_xd, mallard65 and edwardnv
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I should add that not all bits in the database are updated all the time i.e. if everything is working and no issues/changes, things may not be updated for a while. For example the anti stealth module is from October 2021
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2 hours ago, woodust said:
Forget about what I said about printing with
eset paused. Today 02/25/2022 It's not printing again. How do I stop these popups. Things aren't right on face book I think I've been hacked.
If your getting popups the firewall sounds like it's in manual mode. You could change to automatic
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14 hours ago, New_Style_xd said:
If chrome is collecting information ESET shouldn't let that happen.
Why does ESET allow this collection of personal information to the user?Eset focuses more on security than general privacy. There are programs designed to block stuff such as telemetry. Spybot for example has Antiabecon which can block telemetry forapps, browsers and windows updates.
I did ask if Eset would ever consider something similar but I think they where concerned about the legality I.e. if they claim Microsoft is stealing data and block it could Microsoft deny and sue. There's then the risk that blocking some stuff could cause issues I.e. stuff stops working
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4 hours ago, New_Style_xd said:
In 2020 I saw this article on the ESET website.
https://www.eset.com/br/sobre/blog/corporativo/google-chrome-e-eset-se-unem-na-luta-contra-ameacas-online/
I wanted to know if you still have this partnership with ESET.
If you still have this partnership, is it true that it is safer to use google chrome than other browsers Firefox and Edge?I think browser wise it always depends on user preference. Each browser tends to have its own security features. Each also suffers from rouge extensions sometimes bypassing their security vetting.
I use Chrome as I have an android phone so I have my browser history synced which is handy. However I know a lot of People avoid it for privacy issues as Google often has a lot of privacy concerns.
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2 hours ago, Nightowl said:
It is a trojan horse , it is disguised as a normal PDF and contains a link to the malware/threat.
https://www.eset.com/int/trojan-horse/
Anyway , A malicious PDF naming or a Trojan Horse , all roads lead to Rome , ESET has protected you from that threat.
Yeah this. By saying as you say, not a virus, it would probably cause more confusion I.e. is it a virus, what is it etc.
Basically it was a file that only had malicious purposes. You said rightly anything can be abused and used maliciously but this file had no other purpose and so it makes sense to flag it as malware.
Most users will also not research. If they see something is a virus they will make sure its gone and leave it at that
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54 minutes ago, Guest Marc said:
Hi,
I've been a user of ESET NOD32 for many years now and my license is ending in a few days; I want to renew but I'll probalbly be buying a new laptop once I saved some money for it during this year.
Now my question is the following: is the renewal of a license for antivirus software fixed to a single system or can I use the same license when I buy a new system? And how do I do that if the answer is yes?
Thanks!Nope. If you do get a new computer just uninstall it on the current. If you no longer have access you can free licenses up at https://my.eset.com
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Also what browser and what browser version are you using
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3 hours ago, itman said:
I did some additional testing using this download: https://raw.githubusercontent.com/Makazzz/VbsToExePortable/master/VbsToExePortable and it was multiple tests. I have also definitely identified what is the LiveGuard issue.
First, I updated my prior posting in this thread that both Safe Browsing download settings need to be disabled till this issue is resolved by Eset.
The issue is Safe Browsing will first download a "metadata" version of the file for initial analysis in the Google cloud. It then deletes that file and subsequently will download the full version of the file. What LiveGuard is capturing is the metadata version of the file for Eset cloud analysis. The problem is the metadata version of the file doesn't contain all file data and no longer exists in the user's Downloads folder resulting in both the download being borked along with LiveGuard's subsequent processing of it.
Good findings. @MarcosAny thoughts?
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On 1/29/2022 at 12:08 AM, New_Style_xd said:
I like to do manual updates.
I avoid several updates that come with problems.I know occasionally you might get false positives but actual definition updates rarely contain bugs if I'm correctn and are updated a few times daily. Automatic updates means you'll always be protected from the latest threats
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11 minutes ago, New_Style_xd said:
If I set it to not update. Why are you showing me this information?
If I manually update it was not to show this information.Still confused. Why are you setting eset to not update anyways?
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1 hour ago, New_Style_xd said:
I agree with you that it was interrupted.
What bothers is this yellow alert that did not exist before.
I spent several days without updating the antivirus. and this nuisance alert did not appear in the eset interface.I'm confused. That yellow alert states that you cancelled an update. What issue do you have? Might be lost in translation
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6 hours ago, New_Style_xd said:
So there is no need to have ESSP, since we know that the EIS will detect the same way, which is a while later.
Eset internet security may detect the files later but in theory it may be too late i.e the malware may have already infected the computer and done damage.
Basically as mentioned it depends on what you want and can afford. Nod32 is basically just an antivirus and internet security adds a firewall and network protection.
As well as FileGuard premium also comes with a password manager and disk encryption. So it depends if you would use any of these
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33 minutes ago, cindyloubc said:
My smart security service got terminated and I was without the service for almost a month when i realized i wasn't covered. I never received an email to renewal my subscription. I did renew it. I went into my account and cound't find anything about renewing subscription & why i never got an email. I kept seeing a dialog box in the lower right hand corner of my monitor but they flash so quickly I never could read what it said. Wish they had an OK button to click on PLUS the font is so small you can't see the print PLUS light gray color font on white is very hard to read. I'm assuming that was ESET's way of telling you to renew your subscription??? After renewing it i got an email. I searched my email and there was not ANYTHING saying it was time to renew. ALSO the invoice in PDF format is SO HARD TO READ! The font color blends in with the white background and printing it out it's barely rereadable. My husband couldn't read it either. Can someone help me on this? Plus is there any 'accessibility' setup since i'm legally blind too?? Thank you for listening.
Normally if Eset stops working the icon in the task bar should change colour to indicate something is wrong. You can also activate automatic renewal as an option
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It's normally rolled out gradually. I belive this is to avoid bugs i.e a bug is found and the rollout is stopped, which is better than everyone updating and getting the bug. I suppose it could also avoid the update sever being overwhelmed.
When you say manually I presume you mean via the built in updater. If you don't want to wait for the rollout usually the download on the site is the newer version so just download and install it over the top
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On 1/16/2022 at 4:52 AM, RAKTAPAYA said:
Oh...sorry for the caps lock... and thank you for the reply. So then if we have to run full system scan at once then.......?
sorry if i m in confusion here but It would have been better if we have Full system scan option with in depth scan feature.... so kindly if possible then make so .thanks in advance.
Eset has an in depth scan. The link bellow explains how to do this
https://support.eset.com/en/kb2909-advanced-scanning-options-in-eset-windows-home-products
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19 hours ago, renatocesar said:
I understood. I'm new to Linux, I like to use this operating system. Do you know an antivirus for Linux Ubuntu home?
As Marcos has mentioned the home version of eset Linux has been discontinued. I belive this was relayed to the costs of running vs the amount of users.
Business products are available e.g. endpoint, but you can't buy a single license has to be about 5
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2 minutes ago, DMBittar said:
I bought from the oficial ESET reseller here. The license was sent straight to ESET Home. And as you can see by the screenshots the AV recognised the license and instaled it. It just errors when updating.
Have you tried using the Eset uninstaller tool in safe mode then reinstalling. This makes sure all eset files get removed
https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool
If this is the computer that the lower tier product was on just wondering if something has been left behind. The uninstall tool may fix that if it's the case
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29 minutes ago, DMBittar said:
No, it doesn't. I already tried this.
Could be because it's new but I'd expect it to work straight away.
Where did you purchase from? If it's the official Eset site it should be fine but if its from somewhere like Amazon it could be a scam i.e a license that's been bought for 1 device but sold on illegally to multiple users.
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You'd think resellers and what not would be happy to perform an upgrade because it's basically a sale at the end of the day and Eset will make more money if the user is on a higher product
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40 minutes ago, Rich said:
My ESET Internet Security won't upgraded to newer product version 15.0.21.0 despite that I :-
- Press Accept (EULA) and update button and,
- Press update product now button.
It did not update
- Use Check for updates (force method)
Nothing happen
It there something I missed?
Appreciate some help.
-Rich
Windows 10 Home V. 21H2
ESET Internet Security 14.2.24.0
Not sure if it's the same but I've seen people having trouble in the past and it was apparently related to compatability issues.
Have you used Eset for years. From what I can remember an issue recently causing program updates to fail occurred if they had upgraded multiple times and once had a really old version e.g. they upgraded from version 10 to 11, 11 to 12 and so on. Something appeared to remain From an old version causing issues.
From what I remember the solution was to backup any custom changes, remove eset via the uninstaller (link bellow) and then reinstall the newer version. The issue then shouldn't exist again with future upgrades.
https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool
Older Products
in ESET Internet Security & ESET Smart Security Premium
Posted
As Marcos has mentioned newer versions contain fixes to bugs, improvements to things such as scanning and protection and also newer features.
For example often in the past I'd see people complaining about getting hit with ransowmare and questioning why Eset didn't stop it but it turned out they they where using a very old version which didn't have the ransomware.
By being on the latest version you get all the newer features. Also eset is licensed by product and not version so as long as your license is still in date all newer versions of the product will work