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  1. Hello, the documentation is fixed (all available languages).
  2. Hello Staj, the code in KB6721 has been updated updated. Now you can safely copy it (the hidden character has been removed). Thanks for your valuable feedback!
  3. Hello, the instructions for upgrading Apache Tomcat have been updated based on your suggestion. Thank you!
  4. Hello, the sorting behavior in ESMC 7.1 is described here: https://help.eset.com/esmc_admin/71/en-US/filters_layout_customization.html
  5. Hello, you can follow this example: https://help.eset.com/esmc_admin/71/en-US/dg_example_6.html
  6. Hello, ESMC 7.1 supports only 64-bit operating systems. It is true that ESMC Virtual Appliance runs on CentOS, but you can use any of the supported Linux OS: https://help.eset.com/esmc_install/71/en-US/linux.html The supported Tomcat version is Tomcat 9: https://help.eset.com/esmc_install/71/en-US/supported_versions_of_apache_tomcat.html. We will fix the tomcat7 examples, thanks for your feedback. See the supported MySQL (and ODBC connector) versions here: https://help.eset.com/esmc_install/71/en-US/database_requirements.html
  7. A table with overview of ESMC infrastructure elements and their main functions has been added to documentation: https://help.eset.com/esmc_install/70/en-US/architecture.html
  8. Hello, you can use User Synchronization server task: https://help.eset.com/esmc_admin/70/en-US/st_user_synchronization.html
  9. Hello, you can run the Reset Cloned Agent client task: https://help.eset.com/esmc_admin/70/en-US/client_tasks_reset_agent.html
  10. Hello, JRE is sufficient. JRE is often not distributed on its own, but a part of a bigger JDK package - that is the reason we are referring to JDK in ESMC documentation.
  11. Hello Rafael, it is not possible to include more IP ranges in one dynamic group template. For each IP range, you need create a separate dynamic group template (and a dynamic group), as described here: https://help.eset.com/era_admin/65/en-US/dg_example_6.html
  12. Hello @cesareset, I suppose that you refer to the RD sensor report where you can see the list of computers in the network. There was indeed a change: in ERA 6 the report was called 'Rogue computers ratio'. In ESMC 7, you need to look at the 'Rogue computers' report: https://help.eset.com/esmc_admin/70/en-US/fs_using_rd_sensor.html
  13. Hello @Dom Prevost, you can find useful information in the Knowledgebase article on how to create a branch office structure in ERA/ESMC: https://support.eset.com/kb6321/ (ERA 6.5) https://support.eset.com/KB6881/ (ESMC 7)
  14. Hi Joe, indeed, OpenSSL 1.1.* is not supported, as stated in the Online Help: https://help.eset.com/esmc_install/70/en-US/agent_prerequisites.html You need to downgrade it to a supported version.
  15. Hello, it seems MySQL on your VA got updated to an unsupported version. Please follow the steps in this Knowledgebase article: https://support.eset.com/kb6760/
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