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sanlucas

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  1. Sí, la versión del agente es 6.5.522.0. The version 6.5.2107.1 is de Endpoint.
  2. Agent 6.5.2107.1 can NOT update eset endpoint to the latest version. I had to manually update the agent to version 7 and just there I could update the antivirus endpoint from the ESMC on the clients.
  3. Hello, agent version 6.5.522.0 is able to communicate with the new ESMC version 7 server (the agent can update virus lists, can also activate licenses). My question is: can the agent update eset endpoint 6.5.2107.1 to the latest version ?????? I use the native ESMC proxy. The new agent does update my eset endpoint but version 6.5.522.0 does not, it gives me a repository error. Thank you
  4. Place the proxy of the company with username and password, that is, I do not use the ESMC proxy and it still gives me the same error: GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta') Could someone help me ????
  5. My connection would be like this: PC > Agent PC > Server ESMC (free internet) Without Internet > Proxy 192.168.0.100:3128 > 192.168.0.100 pass: blank user: blank
  6. Marcos, there are several scenarios on my LAN. The only scenario I want what functions is: Pc on the LAN, without internet connection, connecting to the ESMC server using the native ESMC proxy. From the ESMC console I send an update to the PC without internet to update the client or the Endpoint and this task fails. Error synchronizing package repository. Read the follow-up message for more details.
  7. Hi marcos: I cannot use the other proxy, I must use the ESMC proxy! Many PCs do not have a proxy. What should I review? I have placed a proxy in the policies and in the Endpoint.
  8. Hi marcos: 1- I can't install anything from the ESMC, if for example I can activate licenses. 2- if the products are completed in the repository when creating the task 3 -if everyone uses the ESMC proxy to update the virus base because the terminals have no free internet output. 4- There is another proxy but in another IP address and only accessed with username and password 5- does the client firewall also have to allow the exit to the eset servers? Is the ESMC native proxy not used? or are you asking me about the server? (the server has free connection) 6- the error to epns.eset.com do I have to do something myself or is it part of the problem?
  9. Hi, I have client database connections and updates correctly. But I can't update agents or Endpoint to new versions from ESMC I use the ESMC native proxy ESMC Server data: ESET Security Management Center (Server), Version 7.0 (7.0.471.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) CentOS (64-bit), Version 7.6.1810 Update module 1072.1 (20190626) Translation support module 1751 (20190625) Configuration module 1740.3 (20190326) SysInspector 1274 module (20180918) SSL module 1031 (20190405) Push notification service module 1053 (20190321) LOGS CLIENTS: status.log: OK lasterror.html: CSystemConnectorModule: 2019-Aug-06 13:33:48 : Software installation failed: GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta') trace.log: 2019-08-06 13:00:51 Warning: CEssConnectorModule [Thread 328]: Set policy request to product was successfull 2019-08-06 13:33:48 Error: CSystemConnectorModule [Thread 698]: Software installation failed: GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta') ------------ LOGS PROXY: access_log |grep 4.62: 192.168.4.62 - - [06/Aug/2019:10:48:20 -0300] "POST hxxp://i4.c.eset.com:80/ HTTP/1.1" 200 2094 "-" "-" 192.168.4.62 - - [06/Aug/2019:10:54:09 -0300] "HEAD hxxp://update.eset.com/eset_upd/ep6/update.ver HTTP/1.1" 401 - "-" "ESS Update (Windows; U; 32bit; PVT F; BPC 6.5.2107.1; OS: 5.1.2600 SP 3.0 NT; TDB 42329; CL 1.1.0; LNG 13322; x32c; APP eea; ASP 0.0; PX 1; PUA 1; CD 1; RA 1; PEV 33710; UNS 0; SHA256 0; WU 2; HWF: 01008641-2222-2A48-EC6E-B3F30E66A475; PLOC es_cl; PCODE 107.0.0; PAR -1; ATH -1; DC 1; RET 0)" 192.168.4.62 - - [06/Aug/2019:10:54:10 -0300] "GET hxxp://update.eset.com/eset_upd/ep6/update.ver HTTP/1.1" 200 10803 "-" "ESS Update (Windows; U; 32bit; PVT F; BPC 6.5.2107.1; OS: 5.1.2600 SP 3.0 NT; TDB 42329; CL 1.1.0; LNG 13322; x32c; APP eea; ASP 0.0; PX 1; PUA 1; CD 1; RA 1; PEV 33710; UNS 0; SHA256 0; WU 2; HWF: 01008641-2222-2A48-EC6E-B3F30E66A475; PLOC es_cl; PCODE 107.0.0; PAR -1; ATH -1; DC 1; RET 0)" 192.168.4.62 - - [06/Aug/2019:11:06:09 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 - "-" "-" 192.168.4.62 - - [06/Aug/2019:11:06:10 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 55 "-" "-" 192.168.4.62 - - [06/Aug/2019:11:06:11 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 - "-" "-" 192.168.4.62 - - [06/Aug/2019:11:06:11 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 54 "-" "-" 192.168.4.62 - - [06/Aug/2019:11:08:21 -0300] "POST hxxp://i4.c.eset.com:80/ HTTP/1.1" 200 1926 "-" "-" error.log: [Tue Aug 06 07:55:42.435900 2019] [proxy_http:error] [pid 14409] (70008)Partial results are valid but processing is incomplete: [client 192.168.4.131:49182] AH01110: error reading response [Tue Aug 06 08:22:46.006627 2019] [proxy:error] [pid 17018] [client 192.168.0.100:58244] AH00898: Connect to remote machine blocked returned by epns.eset.com:8883 [Tue Aug 06 10:23:08.667745 2019] [proxy:error] [pid 26599] [client 192.168.0.100:43330] AH00898: Connect to remote machine blocked returned by epns.eset.com:8883 [proxy:error] [pid 1185] [client 192.168.0.100:45838] AH00898: Connect to remote machine blocked returned by epns.eset.com:8883
  10. Ok Peter_J, but Michalj resume excelent!!! 😉 😊 Thank You!
  11. The server logs show the time well, but the ESMC logs show the time offset. For those who only use LAN it is not very comfortable. I recommend adding an option that uses local UTC in the logs Thank you very much Marcos
  12. Hi, I have a problem with the time in the logs and I don't know how to solve it. I am in Argentina (UTC-03: 00) and in the logs of the clients, it shows me the time with 3 more hours! The server time is correct. The client's operating system time is correct. What should I configure? ESET Security Management Center (Server), Version 7.0 (7.0.471.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0)
  13. Excellent response MichalJ. I recommend adding this explanation in the manuals and help, because it is not clear and generates confusion. I will use the proxy that is recommended in the installation of the ESMC. Thank you.
  14. I created the installer + agent + license for windows XP version 6.5.2132.2 I installed it and finished everything ok. But I don't activate the license and it doesn't update either. The client has no internet connection but can connect locally with the ESMC 7 Server. Attach trace.txt of the client. trace.log client.rar
  15. Mmm see if I understand correctly. My PCs do not have internet access, but if they arrive locally at the ESMC7 server, that is, the Server sees the clients and vice versa. I understand that if clients have access to the server could I use it to update etc? If I use the installers generated from the server with your agent, will 3 things happen? 1- I will not be able to activate the antivirus? 2 - I will not be able to download updates? 3 - I will not be able to update modules, versions, etc.? 4-I will not be able to run from the Server Tasks on clients? Therefore, in order to have everything correctly, I must use the proxy that is configured on the ESMC7 Server and configure the clients, even though they are on the same LAN?
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