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Peter_J

ESET Staff
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Everything posted by Peter_J

  1. Hello, the documentation is fixed (all available languages).
  2. Hello Staj, the code in KB6721 has been updated updated. Now you can safely copy it (the hidden character has been removed). Thanks for your valuable feedback!
  3. Hello, the instructions for upgrading Apache Tomcat have been updated based on your suggestion. Thank you!
  4. Hello, the sorting behavior in ESMC 7.1 is described here: https://help.eset.com/esmc_admin/71/en-US/filters_layout_customization.html
  5. Hello, you can follow this example: https://help.eset.com/esmc_admin/71/en-US/dg_example_6.html
  6. Hello, ESMC 7.1 supports only 64-bit operating systems. It is true that ESMC Virtual Appliance runs on CentOS, but you can use any of the supported Linux OS: https://help.eset.com/esmc_install/71/en-US/linux.html The supported Tomcat version is Tomcat 9: https://help.eset.com/esmc_install/71/en-US/supported_versions_of_apache_tomcat.html. We will fix the tomcat7 examples, thanks for your feedback. See the supported MySQL (and ODBC connector) versions here: https://help.eset.com/esmc_install/71/en-US/database_requirements.html
  7. A table with overview of ESMC infrastructure elements and their main functions has been added to documentation: https://help.eset.com/esmc_install/70/en-US/architecture.html
  8. Hello, you can use User Synchronization server task: https://help.eset.com/esmc_admin/70/en-US/st_user_synchronization.html
  9. Hello, you can run the Reset Cloned Agent client task: https://help.eset.com/esmc_admin/70/en-US/client_tasks_reset_agent.html
  10. Hello, JRE is sufficient. JRE is often not distributed on its own, but a part of a bigger JDK package - that is the reason we are referring to JDK in ESMC documentation.
  11. Hello Rafael, it is not possible to include more IP ranges in one dynamic group template. For each IP range, you need create a separate dynamic group template (and a dynamic group), as described here: https://help.eset.com/era_admin/65/en-US/dg_example_6.html
  12. Hello @cesareset, I suppose that you refer to the RD sensor report where you can see the list of computers in the network. There was indeed a change: in ERA 6 the report was called 'Rogue computers ratio'. In ESMC 7, you need to look at the 'Rogue computers' report: https://help.eset.com/esmc_admin/70/en-US/fs_using_rd_sensor.html
  13. Hello @Dom Prevost, you can find useful information in the Knowledgebase article on how to create a branch office structure in ERA/ESMC: https://support.eset.com/kb6321/ (ERA 6.5) https://support.eset.com/KB6881/ (ESMC 7)
  14. Hi Joe, indeed, OpenSSL 1.1.* is not supported, as stated in the Online Help: https://help.eset.com/esmc_install/70/en-US/agent_prerequisites.html You need to downgrade it to a supported version.
  15. Hello, it seems MySQL on your VA got updated to an unsupported version. Please follow the steps in this Knowledgebase article: https://support.eset.com/kb6760/
  16. Hello Shane, you can specify the page orientation here: Option 1: Hover mouse cursor over the report, click the arrow next to Generate Now and select Schedule. Select Delivery -> Show print options. https://help.eset.com/esmc_admin/70/en-US/schedule_a_report.html Option 2: Go to More -> Server Tasks -> Generate Report. Select Settings -> select the desired Report Delivery -> Show print options. https://help.eset.com/esmc_admin/70/en-US/server_tasks_generate_report.html
  17. Have you tried the setup from the example? This should work for you: NOR Managed products mask in ESET protected: Desktop If you have also non-desktop clients, you need to add the respective category as well, .e.g. ESET protected: Server.
  18. Hello Maniel, here you can find an example of a Dynamic Group for computers with(out) the installed ESET security product: https://help.eset.com/era_admin/65/en-US/dg_example_1.htm
  19. Hi Maxim, ERA does not display the individual updates. The "Operating System Update" Client Task installs all the available updates: https://help.eset.com/era_admin/65/en-US/index.html?client_tasks_system_update.htm Currently, only for Windows one can select to additionally install the optional updates (again, all that are available).
  20. HI Habib, have you read the documentation regarding Apache HTTP Proxy setup? For example this guide: https://help.eset.com/era_bpg/65/en-US/index.html?install_apache.htm If you need further assistance, please let us know more details about your setup of the Apache HTTP Proxy. Also, please let us know if you find a solution to your issue.
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