Marcos

What Linux distro / kernel is on the machine?

We are in the process of preparing a KB with instructions how to address login issues caused by PROTECT server restarts under heavy server load: 1. stop the PROTECT Server service systemctl stop eraserver check if the service has been stopped systemctl status eraserver 2. install the MariaDB ODBC driver yum install mariadb-connector-odbc check if the driver has been correctly installed yum list installed | grep mariadb mariadb-connector-c.x86_64 3.2.6-1.el9_0 @appstream mariadb-connector-odbc.x86_64 3.1.12-3.el9 @appstream 3. check the alias of the ODBC driver and search for the following section: less /etc/odbcinst.ini [MariaDB] Description=ODBC for MariaDB Driver=/usr/lib/libmaodbc.so Driver64=/usr/lib64/libmaodbc.so FileUsage=1 verify if such file is present ls -la /usr/lib64 | grep -I libmaod* -rwxr-xr-x. 1 root root 326688 May 25 2022 libmaodbc.so 4. modify the "StartupConfiguration.ini" - replace the "MySQL ODBC 8.3 Unicode Driver" with "MariaDB" so the final configuration file will look like follows: vi /etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini DatabaseType=MySqlOdbc DatabaseConnectionString=Driver=MariaDB;Server=127.0.0.1;Port=****;User=***;Password={****};CharSet=utf8;NO_LOCALE=1;NO_SSPS=1;Database=era_db; 5. start the PROTECT server service systemctl start eraserver

Add also "*.bbci.co.uk/*" to the list of allowed addresses.

Would disabling these desktop notifications accomplish what you are after?

Is it possible to get the software in question so that we could try to reproduce the issue ourselves?

According to https://help.eset.com/essl/10.2/en-US/?system_requirements.html, the latest supported version of Ubuntu is 22.04 LTS. Support for 24.04 LTS will be added in the upcoming version of ESET Server Security for Linux which is planned to be released in the following weeks.

No, ESET PROTECT is intended for managing ESET products. However, if the 3rd party program supports uninstallatiion via the command-line, you could send a "Run command" task to uninstall it.

But it's not a false positive. MSIL/Microsoft.Bing is a correct detection / classification for an application that pushes users into changing the default search engine. Such applications meet the definition of potentially unwanted applications: https://support.eset.com/en/kb2629.

Unfortunately it's likely that you fell victim to scam. The license owner's email address is jXXl@gmail.com. What website did you purchase the license through?

Faced with expanding attack surfaces and a barrage of threats, businesses of all sizes are increasingly looking to unlock the manifold capabilities of enterprise-grade securityView the full article

Unfortunately ESET does not have such product for home users.

A verification email was sent to the license owner's email address jXXl@gmail.com.

Support for Ubuntu 24.04 will be added soon (ie. in upcoming weeks, probably 24Q3).

There is no problem with ESET, the problem is that Microsoft distributes the PUA with Edge updates. All you can do is either disabling detection of potentially unwanted applications (optional detection) or create a detection exclusion since it's probably impossible to make Microsoft not to distribute the PUA to you.

You can select all computers or computers in specific groups and then select Manage -> Remove and follow all 3 steps:

Please provide your public license ID in the form of XXX-XXX-XXX.

It is possible only through ESET's XDR solution ESET Inspect.

Please run the ESET Uninstall tool in safe mode and try again.

Please provide logs collected with ESET Log Collector.

Does re-enabling HIPS and disabling only Deep Behavior Inspection make a difference?

We caught up with Astronomy magazine editor-in-chief David Eicher to talk about key challenges facing our planet, the benefits of space exploration, and the possibility of life beyond EarthView the full article

If there's a machine with Internet connection and other machines are connected to it, we recommend using ESET Bridge as a proxy to cache update files.

You have a system task scheduled which refers to a non-existing file c:\windows\weasgk.exe. Please remove it. Also remove: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{F1F2382A-A38E-4E3F-B57A-CED0ED4D71F4} HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F1F2382A-A38E-4E3F-B57A-CED0ED4D71F4} HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Bluetool

You have already asked this here: https://forum.eset.com/topic/40806-moving-off-of-email-security-server-to-server-security Please refrain from creating duplicate topics.

It is possible that the file is no longer detected. Please re-scan and let us know.