Marcos

Does the protection status change to yellow if you activate Gamer mode? Do you have animations turned on in the Windows setup?

A configuration xml can be imported via Setup -> Import/Export settings in the main GUI.

Please kindly proceed as follows: 1, Enable advanced network traffic scanner logging (advanced setup -> Tools -> Diagnostics) 2, Start capturing the network communication with Wireshark 3, Reproduce the issue 4, Stop logging and save the Wireshark log. 5, Collect logs with ESET Log Collector 6, Supply us with both ELC and Wireshark logs for perusal.

Please keep the responses to the point and as short as possible so that we don't need. Ideally respond with not more than a few sentences. What is the scan time with archives and sfx archives turned off and Smart optimization enabled? How many objects are scanned? If the scan takes long, try scanning folder by folder to narrow it down to one that takes longest to scan and then narrow it down to concrete files. If they are not large and still take long to get scanned, please provide them for perusal. How does the scan time and the number of scanned objects change after a module update?

Since this is an English forum, we kindly ask you to post in English. If you want to ignore ARP cache poisoning for certain IP addresses, you can use IDS rules under Network attack protection setup:

For me it works as expected and I haven't seen other reporting such issue. If you toggle "Hide built-in rules" and click Apply, the built-in rules are displayed.

Since this is an English forum, we kindly ask you to post in English. Please carry on as follows: When the issue occurs, enable advanced operating system logging under Tools -> Diagnostics -> Advanced logging in the advanced setup After 1-2 minutes stop logging Collect logs with ESET Log Collector and upload the generated archive to a safe location (e.g. OneDrive, Dropbox,...) and drop me a personal message with a download link.

Those who are having issues with HTTP/3 traffic scanning enabled and have not provided a Wireshark log aligned with an advanced network traffic scanning log, we kindly ask you to provide them to expedite analysis of the issue. In particular, we would need you to: 1, Enable advanced network traffic scanner logging (advanced setup -> Tools -> Diagnostics) 2, Start capturing the network communication with Wireshark 3, Reproduce the issue 4, Stop logging and save the Wireshark log. 5, Collect logs with ESET Log Collector 6, Supply us with both ELC and Wireshark logs for perusal.

Unfortunately it is not clear what you mean. The point is Endpoint 11 should update from a v11 mirror, Endpoint v10 from a v10 mirror, etc. To create mirrors for different versions of ESET products, use the ESET Mirror tools which does it.

We haven't been reported such issue neither from the current nor older versions. When a scan is running or an update is being performed and the icon is supposed to be spinning, please create a dump of egui_proxy via Task manager and upload it here compressed in an archive:

Does temporarily uninstalling ESET make a difference? Does the issue occur as soon as you install the latest v17.1.9 with default settings?

Copy this config into an xml file and import it: <?xml version="1.0"?> <ESET> <PRODUCT NAME="emsx" VERSION="11.0.10005" EXPORTED_BY_CE="2109.2 (20240213); 2129"> <ITEM NAME="antispams"> <ITEM NAME="settings"> <ITEM NAME="BlockedIPs" DELETE="1"> </ITEM> </ITEM> </ITEM> </PRODUCT> </ESET>

Yes, only applications installed for all users are reported. Please contact your ESET distributor or reseller to show your interest in getting also information about applications installed per user.

Password manager is included only with ESET Premium and ESET Ultimate subscriptions. I'm not aware of any plans to include it with business products. However, you can contact your ESET distributor or reseller to show the interest in such offering.

The domain has been unblocked.

Do you want ESET to block web cam silently without displaying a notification?

Should children’s apps come with ‘warning labels’? Here's how to make sure your children's digital playgrounds are safe places to play and learn.View the full article

The verification email was sent to axxxn@lixxxxxxxxxva.ro.

Please raise a support ticket. Most likely there's a problem with communication with ESET's servers or your ESET Mail Security for Exchange is misconfigured if you've been received that much spam. It is not a good idea to add millions of IP addresses in blacklists which could also affect performance.

Please remember that this topic is not intended for discussions, otherwise it would get cluttered and posts with actual suggestions would be lost in the discussions. Discussions should be held outside of this "Future changes" topic. 1, If no license is selected, the existing license will be used and de-activation / re-activation won't be performed 2, Let's have technical support check troublesome cloud instanced of ESET PROTECT to find out why the auto-update task doesn't work as expected.

If I understand it correctly, the user has a rule to block the web cam when accessed by Edge and it works as expected and access is blocked automatically. Or is it that ESET keeps asking the user when Edge attempts to use the web cam?

I would recommend raising a support ticket so that a technical support representative can check your customer's cloud instance and find out why the auto-update policy does not work as expected for him.

The software install task does not require a license to be selected. Only selecting a package is mandatory but not license: As to why the auto-update policy is not working for you, I'd recommend raising a support ticket for investigation. Most likely a policy that forces the setting to turn off is applied.

Please check if the logging verbosity is set to Warning in an ESET Bridge policy: If this is not the case, please raise a support ticket to investigate the cause of the extensive logging.

You can configure trusted networks under Setup -> Network -> Network connections. Should you have problems setting up the networks, please raise a support ticket.