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Everything posted by Marcos

  1. The ESET Internet Security license is intended for EIS for Windows. While it currently also allows to use the legacy version of ESET NOD32 Antivirus for Linux desktop, this will change in 1-2 years. If you don't plan to use ESET Internet Security for Windows and want to use ESET on 3 Linux systems, I'd recommend contacting your license seller and arrange a conversion of the license from EIS to ESET NOD32 for Linux desktop. This will enable you to use a replacement product when the legacy version reaches EOL next year. Until then, you can use the username and password which I'm gonna provide in a private message to update the legacy version.
  2. Please contact the distributor or reseller that you purchased your license from. Theoretically they could remove the country restriction but for technical support you will still need to contact the seller in India since it was them whom you paid for the license and support.
  3. Cybercriminals may target the popular event with ransomware, phishing, or DDoS attacks in a bid to increase their notoriety or make money The post Cybercriminals may target 2020 Tokyo Olympics, FBI warns appeared first on WeLiveSecurity View the full article
  4. Release date: July 21, 2021 ESET Enterprise Inspector 1.6.1738 has been released. The installer is now available for download from the download page. Changelog: Added: New detections for PrintNightmare exploits Improved: Learning Mode extended to support detections triggered by WmiQuery and DllLoad events Fixed: Reliability and performance fixes Known Issues: Support Resources: Online Help (user guide): ESET Enterprise Inspector
  5. Do these users have ESET Endpoint or a retail product EAV/EIS/ESSP installed? Do they always connect directly to the Internet or also though a proxy sometimes?
  6. If switching to the pre-release update channel doesn't make any difference, carry out as follows: - enable advanced logging under Help and support -> Technical support - reboot the machine - quit any network-aware applications that may generate network communication - wait until a warning about limited LG connectivity pops up - disable logging - collect logs with ESET Log Collector. When done, upload the generated archive to a safe location and drop me a personal message with a download link.
  7. Please check your personal messages for your U/P. These will work for the current legacy version of ESET EAV for Linux desktop until it reaches EOL.
  8. It is not. JS/Agent.OZD is still there. You can contact Sucuri.net to get the site cleaned completely and to harden it against further exploitation.
  9. Yes, you can if you uninstall ESET from the former laptop. It must be connected to the Internet or you can free the license via the License manager at my.eset.com before you activate ESET on the new laptop.
  10. As I assumed, the performance issue is caused by too many attacks / IDS detections which invoke memory scanning. We will make certain optimizations to address the overhead.
  11. I assume that unchecking and re-checking "Log in to domain" helps. This is a known issue which will be addressed in the upcoming service release of ESET PROTECT.
  12. The pre-release update channel is not a beta channel. I'll ask colleagues responsible for translation to check it out and amend incorrect translations. Basically you wrote the same what I explained in my post above.
  13. Since we are just starting with product updates for Endpoint v8 (before it was necessary to use a software install task to do that), it made sense to split the update option into two - module updates and program updates. If you don't want to upgrade the product yet and want to enforce only module updates, choose that option. When there's a program update for your ESET security product available and you want to enforce it, choose the other option. Note: Program updates from Endpoint v8.0 to Endpoint v8.1 are not yet available but will be soon (within 2 weeks probably).
  14. We have reset your license key and deactivated your ESET product on devices. Please re-activate it using the new license key that was sent to your registration email address.
  15. This case is being intensively worked on and there's an active communication between the developers and support. The best would be if we could reproduce the issue in house, ie. if we could get hold of a router or modem that is affected by the issue. Is anybody else able to reproduce it with ASUS GT-AX11000? Or ideally with a cheaper router that we could purchase for the purpose of issue replication.
  16. As already mentioned above, update to the latest engine 15495 if not updated automatically to get it fixed.
  17. While Aryeh had previously closed it, we re-opened it at least temporarily to let the OP know that the website had not been cleaned completely from malware as opposed to what the OP was claiming. We'll draw the topic to a close now.
  18. That's weird. Even developers could not imagine how it could affect HIPS but whatever. Should you come across an issue with update hanging, please create a dump of ekrn via the adv. setup -> tools -> diagnostics -> create. An update should be cancelled immediately with the exception of cancelling it during module compilation. Scheduled updates are run with the lowest priority possible so it may take a while for it to take effect (not too long) if you cancel it during the compilation of a bigger module, e.g. engine.
  19. The only problem we are aware of is that the program may not be able to connect to LiveGrid servers in case the machine roams between networks with a direct Internet connection and networks with connection through a proxy server. This was addressed in the latest LiveGrid communication module 1111.2 which has been on the pre-release update channel since yesterday.
  20. The web server is misconfigured: https://www.ssllabs.com/ssltest/analyze.html?d=trgovina.mindmaze.si This server certificate supports OCSP must staple but OCSP response is not stapled.
  21. On iOS we have seen link shortener services pushing spam calendar files to victims’ devices. The post Some URL shortener services distribute Android malware, including banking or SMS trojans appeared first on WeLiveSecurity View the full article
  22. The legacy product for Linux desktop is available only under "I already purchased" in the menu, ie. it's not available as a trial version. Owners of a NOD32 EAV for Linux desktop license will get a replacement product before the current legacy version is discontinued completely.
  23. ESET provides only licenses for 1-3 years.
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