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Everything posted by Marcos
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Nod32 different on Win XP and Win Seven !
Marcos replied to fidelius2's topic in ESET NOD32 Antivirus
Protocol filtering is accomplished differently on Windows XP and Windows Vista+. The latter introduced WIndows Filtering Platform and WFP filter is used instead of a TDI driver. The mentioned settings wouldn't make sense with WFP. As for importing the root certificate into Firefox 10.0.12 ESR, I didn't encounter any problem with this. The root certificate was imported automatically into the last version 17.0.11 as well. -
Does clearing update cache help?
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I'm sorry, but probably no one will understand if you don't write in English. Should this be a problem for you, please contact your local customer care. According to the screen shot, updates are being downloaded.
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Inquiry about detection of Auslogics Defrag Free Edition
Marcos replied to comealong's topic in ESET NOD32 Antivirus
The application is detected as a potentially unsafe application (an OpenCandy dll is often bundled with free software). This detection is disabled by default. -
We ordered an Asus router some time ago and waiting for delivery. If we're able to reproduce the problem, we should be able to debug it and possibly make a fix.
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Issue from yesterday with ESET NOD32 5-6-EndPoint
Marcos replied to modessrl's topic in ESET Endpoint Products
Does the issue occur only with your IMAP servers or you're able to reproduce it with gmail as well? What IMAP servers do you use? What version of the Internet protection module do you have installed at the moment? -
Hello, does BSOD occur also if you run installation with the computer disconnected from network?
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In order to troubleshoot the issue, we'll need to get install logs created per the instructions in this KB article.
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I've just tried it and the whole 77 MB installer was downloaded in ~ 1 minute at an average speed 1,4 MB/s.
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Disabling one of the protection modules must have helped if EAV was actually somehow involved in the issue. Did you try disabling HIPS and restarting the computer? What about renaming C:\Windows\System32\drivers\ehdrv.sys in safe mode? If it doesn't help, does uninstalling EAV actually makes a difference?
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Please drop me a pm with your activation code, I'll check it out on files. In the mean time, you can either activate a trial license (fully functional) and re-activate it later using your activation key.
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Couldn't it be that these are removable media readers with no medium inserted?
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Eset Endpoint Security-Device Control Not Functioning
Marcos replied to 2011wrx's topic in ESET Endpoint Products
Could you please run "sc query edevmon" as an administrator at the moment when the issue occurs and post the output here? -
Control Panel -> Admin tools -> Computer management -> Storage -> Disk management -> [drive] -> Change driver letter and paths -> Remove. Nonetheless, I'm not sure if it's safe to do that.
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I can imagine this would happen for the following reasons: - a file on a HDD is detected (threat or PUA) and access to the file is blocked by real-time proteciton - a file that takes longer to scan (e.g a larger sfx archive) is copied to the external drive but the backup software doesn't wait until it's scanned completely and returns an error Please post a screen shot of the error.