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demonlight

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About demonlight

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  1. Thanks for the help on this. You mentioned earlier this was confirmed to have been a bug/break in version 16.2.13.0. Did anyone from ESET confirm it would be fixed in the next update?
  2. Disabling that setting didn't do anything. I ended up creating a custom rule for Plex, port 32400, inbound, Trusted Zone.
  3. Current version is 16.2.13.0 Here are some other things I tried on Computer A: 1. Reset to Defaults (Advanced Setup -> Default) 2. Set local network connection from Private to Public than to Private again. 2. Uninstalled ESET Internet Security, restarted, downloaded fresh copy of EIS, installed, updated, restarted I still have this issue where all local devices are being blocked on that computer for Plex. Next, I installed Plex server on another computer on my network, Computer B. Computer B also has ESET Internet Security installed. I then tried to access Plex on Computer B from both my phone and my laptop (both on the same network). ESET is blocking those devices on that Computer B also. So this rules out a computer specific issue. It seems like my only option is to create Firewall rules to allow 'Trusted' devices to access the Plex server computer. Is there anything else I should look at? @Marcos - I dont feel comfortable uploading logs to a public forum. Is there another support channel that can take a look at them?
  4. Removing the network connection didn't work. What did work is I created a Firewall rule called "Allow communication for Trusted Zone". See screenshot. Any negatives in doing this if I trust all devices on my local network? I'm still not sure what changed since the update, I never had this issue in the 6+ years using Eset Internet Security (Smart Security).
  5. Thanks, Ill give this a try. When you say delete, the only option I see is "Forget" under 'Network Connections' and clicking the 3 dots next to 'My Network' local domain. Does 'Forget' do they same thing?
  6. The only custom firewall rules that I created is using 'Resolve Blocked Communications' section to unblock these local devices. You say " In automatic mode, non-initiated inbound communication requires a permissive rule to be created." Ive been using ESET Smart Security for about 6 years now and I have never had to create any rules for my local network devices. Did anything change recently with ESET?
  7. This started about a month ago, after an update. ESET started blocking computers on my local network. I have a Plex server running on Computer A and after an update, ESET started to block my other computers and devices (phones and tablets) that are on my local network. Nothing changed except for the ESET update. Before this update, I did not have this issue. Now whenever I have a new device (or device that has not accessed Computer A Plex server), I have to open ESET on Computer A, Setup -> Resolve Blocked Communications -> Remote devices. I then have to unblock the device. Why is ESET considering devices on my local network "remote devices" ?
  8. If I purchase a Internet Security 2023 license today, can I activate it when my current license expires on 1/10/2024?
  9. After the most recent ESET Internet Security update, I started receiving a popup and warning stating "The ESET LiveGrid servers cannot be reached. This could be due to an outage or a problem with your network connection. Allow access to ESET LiveGrid servers on firewall." I did the test at this help page, ESET detected the file. After a period of time, the LiveGrid message would go away. Eventually it comes back. This happen earlier this year after update but resolved itself. Is this a known issue with this update?
  10. Sorry for not posting back, I haven't had many popups within the past week. I assumed it was related to the various links posted earlier regarding rejected certificates in Chrome. If I receive anymore popup warnings regarding certificates, Ill post them.
  11. I just started getting notifications from ESET Internet Security about a week ago regarding untrusted certifcates in Google Chrome. Its happening on many of the pages I frequent, Slickdeals and Facebook to name a few. Has something changed in a latest update?
  12. I was browsing ESET website and I noticed that Smart Security is no longer a product and is being replaced by Internet Security. The Internet Security webpage states you can upgrade for free. I have a couple of questions. 1. I recently purchased a 3 pack of licenses from Newegg for Smart Security. My current license expires early Feb. If I activate the new license now, will it extend my current license or should I wait until my current license expires? 2. Since the upgrade to Internet Security is free, will this Smart Security license still be valid? 3. Do I need to uninstall Smart Security first before installing Internet Security OR will the install take care of this and transfer my license?
  13. Self-defense setting is in the HIPS section. Thanks. After following the instructions in post #8, this did not solve my problem. With Self-Defense disabled however, I was able to do the steps in post #13 successfully. Any ideas why this issue happens? I have a 3 pack license and (2) desktops installed fine but my laptop did not.
  14. I am having this issue with my laptop (my desktop works fine) using ESET Smart Security 2016. I first tried to reinstall ESET, that didnt help. I then found this thread. I was able to install the INF file from post #8, but I wasnt able to enable ESET via the network adapter. 1. Post #8 states "temporarily disable Self-defense and restart the computer" What is Self-Defense? I do not see any such option via ESET Smart Security. 2. Any ideas why I am getting the access denied message when trying to enable ESET via the network adapter?
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