maralon 0 Posted October 5, 2016 Share Posted October 5, 2016 Hi.It is migrating from version 5 to version 6, uninstall tasks alos version 5 clients were sent. When the installation of version 6 is sent generates error "The computer will not restart after uninstalling a program, restart the computer and run the installation again" . But computers have restarted several times but the error continues. The following appears in the installation log: SET: Error occurred: code 1072, reason 'SetupInstallServicesFromInfSection'ESET: Error parameter: CAD={2FA4DECB-D060-41F6-AFCC-770F7D0F1FFD}C:\Program Files\ESET\ESET Endpoint Security\Drivers\ehdrv\3MSI (s) (EC!D4) [08:17:35:342]: Product: ESET Endpoint Security -- Error 5001. El equipo no se reinició tras la desinstalación de un programa. Reinicie el equipo y vuelva a ejecutar el programa de instalación.ESET: Returing from CA InstSupp!InstallDriverPackages with status 1627 (duration: 0.672)CustomAction EMsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)Action ended 8:17:35: InstallFinalize. Return value 3. software-install.log Link to comment Share on other sites More sharing options...
rpnc 2 Posted October 26, 2016 Share Posted October 26, 2016 (edited) ESET: Returing from CA InstSupp!InstallDriverPackages with status 1627 (duration: 0.672) CustomAction EMsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) Some error (1627), without solution :-( Edited October 26, 2016 by rpnc Link to comment Share on other sites More sharing options...
ESET Staff MartinK 376 Posted October 26, 2016 ESET Staff Share Posted October 26, 2016 Could you please try to install it manually? In case it won't help, could you try to use ESET Uninstaller tool to check & remove possible remnants of previous version on this system? Link to comment Share on other sites More sharing options...
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