Failed to send installation tasks

[maralon 0]

Hi.
It is migrating from version 5 to version 6, uninstall tasks alos version 5 clients were sent. When the installation of version 6 is sent generates error "The computer will not restart after uninstalling a program, restart the computer and run the installation again" . But computers have restarted several times but the error continues. The following appears in the installation log:

 

 

SET: Error occurred: code 1072, reason 'SetupInstallServicesFromInfSection'
ESET: Error parameter: CAD={2FA4DECB-D060-41F6-AFCC-770F7D0F1FFD}C:\Program Files\ESET\ESET Endpoint Security\Drivers\ehdrv\3
MSI (s) (EC!D4) [08:17:35:342]: Product: ESET Endpoint Security -- Error 5001. El equipo no se reinició tras la desinstalación de un programa. Reinicie el equipo y vuelva a ejecutar el programa de instalación.

ESET: Returing from CA InstSupp!InstallDriverPackages with status 1627 (duration: 0.672)
CustomAction EMsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 8:17:35: InstallFinalize. Return value 3.

software-install.log

[rpnc 2]

ESET: Returing from CA InstSupp!InstallDriverPackages with status 1627 (duration: 0.672)

CustomAction EMsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

 

 

Some error (1627), without solution :-(

Edited October 26, 2016 by rpnc

[MartinK 376]

Could you please try to install it manually? In case it won't help, could you try to use ESET Uninstaller tool to check & remove possible remnants of previous version on this system?